News & Updates
Quality Improvement | Ep6 Improvement Capability and Capacity | Celebrating 10 years of QI at ELFT
3 April 2024
Discover how improvement capacity and capability can support an organisation’s journey to embed quality improvement. Consider the distinction between capacity and capability, and the significance of this when developing an improvement strategy. Delve into the concept of ‘dosing’ the science of improvement differentially based on the needs of people in their role in an organisation’s… Read More
Using Flow Charting to Improve Access to Community Therapies in Newham
26 March 2024
By: Zahra Famurewa (Lead EPCT Therapist), Prabhakar Subramani (Physiotherapy Team Leader), Raguraman Padmanabhan (Clinical and Service Lead including Therapy services), and Clarissa Sørlie (Improvement Advisor) People in Newham who are housebound, at risk of hospital admission, or who can be offered supported discharge from hospital are served by Extended Primary Care Teams (EPCT) who keep… Read More
“Quality Improvement has become our go-to problem-solving methodology”: a Q&A with deputy director Petra Nittel
26 March 2024
Written by Petra Nittel and Clarissa Sørlie Petra Nittel is the deputy director for Community Health Services in Tower Hamlets. In addition to her role as Quality Improvement (QI) sponsor, Petra is also a QI coach. She has worked for ELFT since 2017. Could you tell us a bit about your journey with quality improvement?… Read More
Using Quality Improvement to reduce nursing vacancies Trust wide.
21 March 2024
What is the problem we’re trying to solve? Work is underway to reduce our nursing vacancies across the Trust. Over the past few years, across ELFT we have had a high number of nursing vacancies, with specific challenges for band 5 and 6 nursing roles. This challenge is something that is shared with many other… Read More
QI in Action: A Ward Manager’s Journey through the Improvement Leaders Programme
21 March 2024
By Sarah Khin (Jade PICU Ward Manager) and Chloe Preston (Improvement Advisor) In this 3-minute interview, learn about a ward manager’s journey through the Improvement Leaders Programme (ILP). See how it enhanced their understanding of Quality Improvement principles, influenced their daily practices, and led to positive changes on their ward. Figure 1: Jade PICU… Read More
Community meetings at the Coborn Centre
20 March 2024
With Richard Vivian (Lead Nurse) and Ceinwen Rikkers (People Participation Worker) The Coborn centre have been part of the Patient safety and Observation programme. As well as testing change ideas to improve patient safety and therapeutic observations, they have been implementing the Safety Bundle. One… Read More
Service Users’ experiences of therapeutic engagement within Tower Hamlets
20 March 2024
Hear from service users at Tower Hamlets Mental Health about their experiences of therapeutic engagement on the wards
Meaningful Engagement with Personalised Activity Boxes
20 March 2024
Summary: In this video, Alison McFarlane, occupational therapy assistant at East Ham Care Centre, reflects on the progress of testing the change idea of personalised activity boxes for patients with dementia. She describes some of the benefits of the boxes, and talks about how the team are now creating activity boxes for all patients… Read More
Samuel Abrokwah, Modern Matron, talks about impact of zonal obs and therapeutic engagement
20 March 2024
In this short video, Samuel Abrokwah, Modern Matron Crystal Ward, Newham Centre for Mental Health, talks about testing zonal observations and the impact of this intervention on improving safety and reducing the use of restrictive practices on a male psychiatric intensive care unit .
Service Users Co-Production in Observation and Therapeutic Engagement Project in Forensics Directorate
20 March 2024
By Emma Furlong, Sexual Safety Lead and QI Coach A combined workgroup of services users (SU) and staff from the Forensic Directorate worked closely together on the Observations and Therapeutic Engagement QI Project. Over the ensuing months, significant improvement has been achieved in staff completing observations and competencies, which fosters clear and effective communication between staff… Read More
Quality Improvement | Ep5 Environments where people can thrive | Celebrating 10 years of QI at ELFT
18 March 2024
Explore how healthcare organisations can best support their staff by creating environments where people can thrive at work. Join a conversation co-hosted by Dr Amar Shah, Chief Quality Officer at ELFT, and Pedro Delgado from the Institute of Healthcare Improvement (IHI), with their guest Steve Swensen, a senior fellow at the IHI and Emeritus Professor… Read More
Quality Improvement | Ep4 Leadership for Improvement| Celebrating 10 years of QI at ELFT
5 March 2024
What are the key challenges for leaders in health and care today, and how can improvement be helpful in tackling these? Discover how high impact leadership behaviours can support system-wide improvement. Explore the behaviours healthcare leaders need to demonstrate to lead in today’s world, as we delve into what is required to lead in a… Read More
