News & Updates
Ep 9 Future of Healthcare Improvement | Celebrating 10 years of QI at ELFT
30 May 2024
Explore the future of healthcare improvement with Dr Kedar Mate, CEO and President of the Institute for Healthcare Improvement. Reflect on the evolution in the way we have practised improvement over the past 100 years, from Codman’s ‘Minimum Standard’, through the co-evolution of evidence-based medicine and iterative cycles of change, to an era of collaborative… Read More
Ep 8 The future of improvement science | Celebrating 10 years of QI at ELFT
30 May 2024
Explore how we see Quality Improvement as a science developing in future. Join a discussion hosted by Dr Amar Shah, Chief Quality Officer at East London NHS Foundation Trust (ELFT), and Pedro Delgado, Vice President at the Institute for Healthcare Improvement (IHI), featuring Pierre Barker, Chief Scientific Officer at the IHI, and Peter Margolis, Co-Director… Read More
Ep 7 Improving across a whole system | Celebrating 10 years of QI at ELFT
30 May 2024
Discover how we can take Quality Improvement outside of healthcare, and support partner organisations to adopt an improvement approach. Join a discussion featuring Dr Amar Shah, Chief Quality Officer at ELFT, and Professor Jason Leitch, National Clinical Director in the Scottish Government, as they explore the topic of improving across a whole system. Professor Jason… Read More
Beyond Complaints: PALS Team Sets Out for Innovation
16 May 2024
By Carlos Santos, Improvement Advisor Bringing fresh energy, enthusiasm, and a clear sense of purpose, our Complaints and PALS (The Patient Advice and Liaison Service) Team sets out on an exciting journey towards innovation. Following a key moment in a recent session with Pedro Delgado and Göran Henriks from the Institute for Healthcare Improvement (IHI),… Read More
Equity event poster gallery
8 May 2024
An amazing range of equity project posters were shared at the Pursuing Equity event, showcasing the huge efforts teams are making to tackle inequity through QI. Please click on each poster to expand.
Teams come together to share work on Equity
7 May 2024
As part of the trusts commitment to pursuing the Quality of life for all we serve, the organisation has been supporting teams to pursue equity using QI as part of a trust wide Pursuing Equity QI programme. Currently in its second phase, the Pursuing Equity programme brings together support from QI, informatics, and people participation… Read More
Reflecting back to move forward – Institutional Memory
7 May 2024
By Miles Tringham, Improvement Advisor The sun was out over Springfield Park in Hackney, as teams came together to celebrate and reflect on 10 years of Quality Improvement. We were grateful to be joined by Pedro Delgado and Goran Henriks of the Institute of Healthcare Improvement (IHI), to lend some perspective and insight on our… Read More
IHI Visit to Primary Care – How to use QI to tackle complex problems in a growing directorate
7 May 2024
By Vernanda Julien, Improvement Advisor On Tuesday 30th April 2024, the Primary Care directorate were delighted to host Derek Feeley (former CEO of the Institute of Health Improvement and former CEO of NHS Scotland) at their annual Institute for Healthcare Improvement (IHI) visit. Primary Care has recently added four new practices to the directorate and… Read More
A Day of Celebration for Forensics Team
7 May 2024
By William Diaz, Improvement Advisor On May 1, 2024, staff, service users (SU) and guests arrived promptly for the 10th Anniversary Celebration in Forensics Directorate with the Institute for Healthcare Improvement (IHI) in Wolfson House, our low-secure mental health unit in Green Lanes, London. It kickstarted with a festive lunch of jollof rice, curry and… Read More
Looking after others, looking after ourselves
7 May 2024
By Chloe Preston, Improvement Advisor Clinical Directors across Bedfordshire and Luton mental health services recently hosted an afternoon session for their staff and service users. They were joined by Derek Feeley, the previous President and Chief Executive of the Institute for Healthcare Improvement (IHI), and Jason Leitch, a Senior Fellow at the IHI and the… Read More
“A journey of a thousand miles begins with a single step.”
7 May 2024
By William Diaz, Improvement Advisor Bedford Community Health Services recently held an online session with 40 staff members and service users to share learning amongst teams. The session was joined by Pedro Delgado, Vice President at the Institute for Healthcare Improvement. Firstly, we celebrated the success of a team who have seen a 24% reduction… Read More
Stories of improvement across CAMHS – Reflections from the IHI visit
7 May 2024
By Matt Oultram Staff from across CAMHS recently came together as part of a workshop to share stories of their improvement work. The group were joined by Pedro Delgado, Vice President of the Institute for Healthcare Improvement (IHI). We started by showcasing a Triple Aim project by the Luton CAMHS team, aimed at identifying,… Read More
Ep 6 Improvement Capability and Capacity | Celebrating 10 years of QI at ELFT
3 April 2024
Discover how improvement capacity and capability can support an organisation’s journey to embed quality improvement. Consider the distinction between capacity and capability, and the significance of this when developing an improvement strategy. Delve into the concept of ‘dosing’ the science of improvement differentially based on the needs of people in their role in an organisation’s… Read More
Ep 5 Environments where people can thrive | Celebrating 10 years of QI at ELFT
18 March 2024
Explore how healthcare organisations can best support their staff by creating environments where people can thrive at work. Join a conversation co-hosted by Dr Amar Shah, Chief Quality Officer at ELFT, and Pedro Delgado from the Institute of Healthcare Improvement (IHI), with their guest Steve Swensen, a senior fellow at the IHI and Emeritus Professor… Read More
Ep 4 Leadership for Improvement | Celebrating 10 years of QI at ELFT
5 March 2024
What are the key challenges for leaders in health and care today, and how can improvement be helpful in tackling these? Discover how high impact leadership behaviours can support system-wide improvement. Explore the behaviours healthcare leaders need to demonstrate to lead in today’s world, as we delve into what is required to lead in a… Read More
Ep 3 Role of the Board | Celebrating 10 years of QI at ELFT
21 February 2024
Explore the role of the board in leading improvement. Consider how to help a board see the relevance and need for quality improvement and delve into the transition that a board needs to make as it evolves to adopt an improvement approach. Examine what has enabled the ELFT board to retain an improvement mindset and… Read More
A collaborative approach to reducing inpatient bed occupancy in Bedfordshire & Luton
7 February 2024
By Lucy Brewer (Senior Improvement Advisor) Bedfordshire and Luton Adult Mental Health provide a wide range of community and inpatient services across these areas. These services include crisis teams, community mental health teams (CMHTs), and inpatient mental health wards. As with many services across the country, the impact of the Covid-19 pandemic saw an increase… Read More
Co-production lies at the heart of our improvement work
7 February 2024
At East London NHS Foundation Trust (ELFT), we believe in the power of co-production. We understand that the key to successful improvement work lies in the hands of those who use our services, in addition it is 2.8 times more likely that an aim will succeed if there is Big I* service user involvement (Kostel… Read More
Using Quality Improvement to tackle environmental sustainability
7 February 2024
By Sarah McAllister – Senior Improvement Advisor East London NHS Foundation Trust (ELFT) aims to reduce direct greenhouse gas emissions by 40% by 2025 and indirect emissions by 40% by 2036. This ambitious aim is being supported through a programme of work that uses quality improvement (QI) methods to understand our problem, develop a change… Read More
Ep 2 | Role of executive leadership in adopting improvement | Celebrating 10 years of QI at ELFT
7 February 2024
Discover how adopting Quality Improvement impacts on the day-to-day behaviours and work practices of an executive and delve into the leadership behaviours that support improvement. Join a discussion featuring Dr Amar Shah, Chief Quality Officer at ELFT, Pedro Delgado, Vice President at the Institute for Healthcare Improvement, Kevin Cleary, formerly Chief Medical Officer at ELFT,… Read More
