News & Updates

Reshaping Community Services – The Wardown Adult Community Mental Health Team

18 October 2019

The Wardown Adult CMHT (Community Mental Health Team), based at Charter House in Luton, are part of the Trustwide Reshaping Community Services project, focusing specifically on improving the communication between the team, and its service users, carers and their families. The team comprises of staff from the CMHT, consultants, a service user and a carer…. Read More



Reducing waste from printing

27 August 2019

A Quality Improvement project has been set up by the Financial Viability Team to reduce waste related to printing. Sarah Barnett, Financial Viability Programme Manager, is leading a programme composed of three Quality Improvement projects in Corporate Services, Recovery College in Bedford and the Child and Adolescent Mental Health Service (CAMHS) in London. The team… Read More



Preview of Value projects for the Improvement Leaders’ Programme

26 August 2019

Wave 9 of the Improvement Leaders’ Programme starts this September and for the first time Value will feature as one of our High Priority Areas. We caught up with some project teams who are looking forward to the programme to find out why they’ve brought a value project forward and what they’re most excited about… Read More



Value – What is it? Why does it matter? And where can it be seen across the Trust?

25 August 2019

An interview with Dr Mohit Venkataram, ELFT’s Executive Director of Commercial Development. A common misconception is that ‘Value’ is just about cost reduction but it is so much more than that;  Value is not just in finances being released but value is in time , value is in effort put by staff and value is… Read More



The Specialist Children’s and Young Person’s Service: Joy and Enjoying Work

20 August 2019

23 teams from across the Trust have applied to take part in Cohort 3 of the Enjoying Work Learning System, which will run alongside the Improvement Leaders’ Programme starting in September. The Specialist Children’s and Young Person’s Service (SCYPS) based at West Ham Lane Health Centre are one of these teams. We sat down with… Read More



Congratulations to our award winning quality conference presenters!

20 August 2019

In August a group of ELFT service users and carers received the Chair’s Award at the 2019 People Participations Awards in Luton. The team worked together to develop the theme and content of this year’s conference, including the presentation of a plenary session, and workshop for external guests. You can find highlights from the event… Read More



How are you using your QI skills?

27 June 2019

Did you know that over 2000 people have now undertaken QI training at ELFT?  And nearly 1000 are currently involved in QI projects to tackle some of the organisation’s most complex problems.  That amounts to a lot of people using their QI skills! Using the structure of a QI project is the best method for… Read More



ELFTin1Voice perform ‘See me as I am’

20 May 2019

  A group of staff and service users from across the trust came together in one voice to give a rousing performance ending the morning of the 2019 Quality Conference. Over the past few months, singers met in Bedford and London to learn a specially composed piece of music by choir leader Leanne Sedin which… Read More



An Illustrated Guide to Quality Improvement

20 May 2019

To open an interactive version of the Illustrated Guide please click on the image below. Also find out below how you can order your own copy!   Order your own Illustrated Guide to QI We have made the guide available on Blurb, who you can order the guide from in a premium magazine format. This… Read More



The Coborn QI Wall!

17 April 2019

In April 2019 we were proud to complete the artwork for the Quality Improvement visibility wall at the Coborn Centre for Adolescent Mental Health in Newham. Building on the experiences from previous QI wall projects at Robert Dolan House and Newham Centre for Mental Health, this work was a collaboration between young people at the… Read More



Annual IHI visit to ELFT

18 October 2018

On Tuesday 16th October we are delighted to welcome our partners from IHI to the Trust for a three day visit. This is the fifth time the IHI team have joined us for an annual visit. This year we’re pleased to welcome Derek Feeley, Pedro Delgado, Bob Lloyd and Trissa Torres and look forward to… Read More



Join a QI squad for the Wellbeing Games 5-A-Side Football Tournament

19 June 2018

We are looking for service users, carers and staff involved in QI projects to join a squad for the Wellbeing Games 2018 5-A-Side Football Tournament. Hosted by the People Participation team this year at the London Marathon Community Track next to the Olympic Stadium. The tournament will take place on Tuesday 2nd July, from 10.00 –… Read More



Bedfordshire & Luton QI Celebration

24 May 2018

On Tuesday 22 May our Bedfordshire and Luton Directorates held their annual QI celebration event at Kings House. The event brought together 120 staff, service users, carers and external partners to share learning and achievement in quality improvement over the last year. Presentations included an overview of QI in the Directorates and plans for the… Read More



Working Together on the Triple Aim

25 April 2018

At the 2018 Quality Conference we unveiled our illustration on the Triple Aim at ELFT. Working on the Triple Aim is a key part of the Trust’s new strategy to improve the quality of life for all we serve. The ideas for this illustration were inspired by staff, service users and carers at a half day workshop… Read More



Why do projects fail?

21 November 2017

The theme of our November QI Newsletter is one of persistence, learning from failure with QI and using that to progress towards your project aims and ambitions. We really liked this illustration by Sonia Sparkles on ‘Why do some projects fail?’ Take a look below and see if any of these experiences resonate with you…. Read More



IHI reflect on their annual visit to ELFT

24 October 2017

In October 2017 our strategic partners, the IHI, returned to ELFT for their fourth annual visit. Derek Feeley, Pedro Delgado and Bob Lloyd met with service users and staff groups across the Trust to hear and see how QI is being embedded into the organisation.



Triple Aim: Improving the health of our local populations

18 October 2017

During the IHI visit last week, Derek Feeley shared IHI’s learning from many years of work in systems across the world, helping improving health, improving the experience of care and lowering the cost of care. There is a series of steps that has been found to be helpful in thinking about how to apply this… Read More



Introducing our Service User and Carer QI Project Meeting Role Plays

13 October 2017

In the lead up to the 2017 annual quality conference some of our service users and carers came together to plan an hour long conference breakout session. They developed a session that included information on getting involved with People Participation at ELFT. Also looking at opportunities, benefits and barriers for service users and carers involved… Read More



Wave 7 Improvement Leaders’ Programme

3 October 2017

On 3 October around 120 ELFT staff came together for the beginning of their 6 month journey on the Improvement Leaders’ Programme or ILP for short. Teams from across the Trust spent a day at Shoreditch Town Hall developing the Quality Improvement projects they will be working on. On day 1 of the ILP programme… Read More



Annual IHI visit to ELFT

3 October 2017

On Wednesday 11th October we are delighted to welcome our partners from IHI to the Trust for a three day visit. This is the forth time Derek, Bob and Pedro have visited us in East London to offer support and guidance on our QI journey. Hundreds of staff, service users and carers will be meeting… Read More



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