News & Updates

QI by Numbers

15 June 2017

Latest stats from the Quality Improvement Programme

Breaking the Rules

2 June 2017

In March 2017, a campaign at ELFT encouraged all staff to “break the rules”. Endorsed by Dr Navina Evans (Chief Executive) and Dr Kevin Cleary (Chief Medical Officer), staff were encouraged to highlight the bureaucratic, unnecessary and petty rules that are getting in the way of our work. By highlighting and then eliminating these rules… Read More

Building capacity and capability – The REALLY BIG challenge

10 May 2017

Dr Amar Shah, ELFT and Dr David Williams, IHI delivered this session during the 2017 International Forum on Quality & Safety in Healthcare conference. For more video presentations from the 2017 event please visit our International Forum Collection>>

ELFT Experience Day

3 May 2017

On 26 April 2017 ELFT hosted 150 international visitors on an Experience Day as part of the International Forum on Quality & Safety in Healthcare event in London. Visitors attended from a variety of countries, including; Angola, Australia, New Zealand, Scotland, Singapore, Denmark, Sweden, Canada, Finland and Norway During the morning session delegates heard more… Read More

Our Annual QI Conference

4 April 2017

We held our Annual QI Conference in East London on Friday 31 March. The event brought together staff, service users, carers and interested external partners to celebrate from 3 years of QI at ELFT. After a welcome address from Mary Elford, ELFT Vice Chair, Dr Amar Shah and James Innes gave an overview of the… Read More

Bringing Research and QI together

21 February 2017

    Prof Frank Röhricht                                    Dr Amar Shah We have a unique richness of research and improvement expertise now at ELFT, spread across all parts of the organisation. This puts us in a great position to be able… Read More

QI by Numbers

1 February 2017

Latest stats from the Quality Improvement Programme

Navina’s reflection on 2016

1 January 2017

Dr Navina Evans, Chief Executive of ELFT reflects on quality improvement at ELFT in 2016 This is my first message as CEO of ELFT. We hosted the IHI summer camp, attended by strategic partners from across the world. We were proud to show them the work we have done in ELFT and with partners. We… Read More

2016 Christmas Crosswords!

20 December 2016

Kevin Cleary and Amar Shah have created a couple of Christmas QI crosswords for your enjoyment. Give them a go and scan and return to us at for the answers! Good luck everyone, and use the QI microsite if you get stuck!                     (Click on the crossword previews… Read More

From Quality Improvement to Quality Control

22 November 2016

By Auzewell Chitewe, Senior Quality Improvement Lead An inevitable question a Quality Improvement (QI) project team will ask themselves at some point is: “When can we say we have achieved our aim and close our project as ‘complete’?”. Some projects close without achieving their aim because the initial aim is no longer achievable due to… Read More

2 Minutes with Jonathan Warren

19 October 2016

We spoke to the Director of Nursing and Deputy Chief Executive, Jonathan Warren about his experience of QI and why he thinks it’s so important for the Trust… COULD YOU GIVE US A BRIEF SUMMARY OF YOUR ROLE AND WHAT A TYPICAL DAY AT WORK IS FOR YOU? I am the Director of Nursing and… Read More

90 Seconds with Neil Lad

29 September 2016

We spoke to Neil Lad, Clinical Practice Lead for Onyx Ward and QI Coach in Luton,  about his role and his thoughts on quality improvement… Neil Lad ( QI Coach for Luton Thank you for agreeing to be interviewed today. Firstly, could you give us a brief summary of your role and what a typical day… Read More

QI by Numbers

28 September 2016

The quality improvement programme’s latest stats…

90 Seconds with Dr Paul Gilluley

15 September 2016

We spoke to Dr Paul Gilluley, Head of our Forensic Services at ELFT,  about his role and his thoughts on quality improvement… Thank you for agreeing to be interviewed today. Firstly, could you give us a brief summary of your role and what a typical day at work is for you? I am Head of Forensic… Read More

QI at ELFT Wins at The BMJ Awards 2016

9 May 2016

A BMJ Award recognises and celebrates the inspirational work done by medical staff across medical teams in the UK. This was the 8th year of the Awards; with over 300 entries from around the UK to 16 categories covering both primary and secondary care. The QI programme at ELFT won the Education Category Award! Members… Read More

QI & The CQC

6 May 2016

With the Trust’s CQC inspections just around the corner, a good question to ask is how can your Quality Improvement work help? It’s important to start by recognising the fact that assurance (audit and CQC inspections) and Quality Improvement are different sides of the same coin.  Neither can survive without each other.  We set minimum… Read More


14 April 2016

It’s a QI rap!

24 March 2016

‘We’re Quality Improving’ is a celebration of QI at ELFT and all of our achievements so far. The music and video was created by staff, service users and carers across the Trust using QI methodology in the process. We used affinity diagrams and nominal group technique to decide on the content and musical style. The… Read More

ELFT QI featured at NHS Improvement Conference

25 February 2016

[wpvideo hGB7beS6] (View this video in YouTube) ELFT and the QI Programme were recently showcased at NHS Improvement’s Provider conference on 11 February 2016. The theme of this national event was – Implementing the Forward View: Supporting providers to deliver. Watch the video above to learn more. Professor Don Berwick MD, President Emeritus and Senior Fellow of the… Read More

Trust wins prestigious Nursing Times Award

13 November 2015

[youtube] The Trust has won a Nursing Times award for the Care of Older People. The award is in recognition of the work led by the teams on Sally Sherman ward and the Lodges to reduce levels of physical violence.

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