News & Updates

Project story: Enhanced Care to Nursing Homes

1 October 2018

This is a story capturing the impact, and unexpected outcomes by breaking down the silo at work as a result of their quality improvement (QI) project. Hear it from the Rapid Response team in Community Health Newham on how they engaged and collaborated with external partners to provide enhanced care service to residents and staff… Read More



Improving Support to Informal Carers in Community Health Newham

16 May 2018

Thana Narashiman, QI Communications Assistant interviewed Anthony Edwards, an Occupational Therapist (OT) working at ELFT and also a full-time carer to his late wife. The interview is based on Anthony’s incisive report which exposed the gaps in provision of care and support provided by various services. This resulted in a QI project in the Community… Read More



Video: How is Community Health Newham involving a wider range of people in QI

26 January 2018

  Since starting Quality Improvement work, our Community Health Newham Directorate has increasingly engaged staff, service users, carers and external agencies to come together and work to improve their services. Watch this mini documentary, explaining the strategy driving this achievement and the impact it has had on their directorate. Visit our YouTube channel to watch the… Read More



Reducing non attendance to the Musculoskeletal Physiotherapy Service

12 July 2017

Community Health Newham’s Musculoskeletal Physiotherapy Service developed a quality improvement project with the aim to reduce their DNA (Did Not Attend) rates.  The service uses a Patient Booking Service and experiences high levels of referrals. When the project started, DNAs were accounting for 180 hours a month equivalent to 1 whole time equivalent physiotherapist. The… Read More



Celebrating 2 years of Improving Access to Services Collaboration!

12 July 2017

The improving access to services learning system was formed in March 2015. The aim of the learning system has been to bring together quality improvement projects from across the trust working on: Reducing Wait Times – Average days from referral accepted to first face-to-face contact Reducing DNA Rates – DNAs (Did Not Attend) before first… Read More



How easy is it to collect data during improvement work?

5 June 2017

Some of the most common questions that arise when a team is doing improvement work are around data and measurement. This varies from what data to collect, where to get it, how to analyse and present it and how to use it. Some projects can rely on centrally collected data through the various Electronic Patients… Read More



3 minutes with Kelly Gale

29 November 2016

 Read time: 3 minutes   Firstly, could you give us a brief summary of your role and what a typical day at work is for you?   Business Transformation Manager – In a nutshell I help to re-design services that need to make changes – for reasons such as service improvement or re-structuring and then… Read More



A day in the life of Dr Ben Braithwaite

9 November 2016

Read time: 3 minutes   Could you give us a brief summary of your role and what a typical day at work is for you? As clinical director for Community Health Newham I lead on quality and governance for our adult community health services. This includes our district nursing and community therapy services, musculoskeletal physiotherapy,… Read More



Newham Health Team for People with Learning Disabilities Used Their Staff Away Day to Focus upon QI

31 October 2014

By Peter Sheils, Corporate Projects Manager The team spent their recent away day focusing upon quality improvement and getting to grips with the Trust’s Quality Improvement methodology. The day was facilitated by Martina Watson, the Clinical Service Manager Newham Health Team for People with Learning Disabilities and Peter Sheils, Corporate Projects Manager who is supporting… Read More



Copyright © 2019 East London Foundation Trust. All rights reserved.

Subscribe to our newsletter

What are you looking for today?