News & Updates

Two ELFT Quality Improvement Projects Shortlisted for the HSJ Patient Safety Awards 2021

28 June 2021

The Trust is happy to announce that City & Hackney Mental Health and the Forensics Services have both been shortlisted at the 2021 HSJ (Health Services Journal) Patient Safety Awards, for their quality improvement work. Shortlisted for the Covid-19 Infection Prevention and Control Award, City & Hackney pioneered Covid secure bundles to identify covid risks on wards and help staff feel safer. This work was in response to concerns about personal safety regarding covid within inpatient mental health wards. This work allowed staff to air concerns in… Read More

Stories from the Value Learning System

24 May 2021

Use the links below to explore these stories: Value Learning System Launch Reducing Trust Spend on Transport by Using Black Cabs Making Better Decisions in Business Intelligence and Analytics Reducing Complaints in Forensics Reducing Waiting Times for Occupational Therapy (OT) Interventions Value Learning System Launch Value Learning System Launch Value Learning System Launch On the… Read More

Tackling Social Isolation in Forensics Community Teams

4 February 2021

by Nicola Ballingall, Improvement Advisor 4 minute watch Forensics community teams ran a Shaping our Future workshop to guide their response to Covid-19. It was attended by staff and service users from the East London Forensic Outreach Service (ELFOS) and the Specialist Community Forensics Team (SCFT) as well as partners who provide accommodation to our… Read More

Tackling Social Isolation in Forensics

A New Approach to Looking at Reducing Covid Infections

4 February 2021

by Francisco Frasquilho, Senior Improvement Advisor and Nicola Ballingall, Improvement Advisor A new approach to looking at reducing Covid infections is being pioneered in City and Hackney, headed by Becks Lingard (Borough Lead Nurse), Lucy Goody (Gardner Ward Manager), and Claire Ritchie (Modern Matron). The team are meeting daily to progress the work, supported by… Read More

A New Approach to Looking at Reducing Covid Infections

Recognising Racism: Using QI to Help Take Action

21 January 2021

By Tonderai Kasambira, Head of Nursing and Associate Clinical Director of Safety and Security – Forensics Cornelia Kundishora, (Project Lead) Modern Matron – Forensics Emma Furlong, Occupational Therapy Assistant – Forensics Nicola Ballingall, Improvement Advisor – Forensics “Racism is different from violence and aggression as it affects and offends all BAME staff on shift.” (East… Read More

Recognising Racism: Using QI to Help Take Action

Using Improvement Tools

10 July 2020

“Forensics newsflash! With so much change over the past few months, the Forensics directorate have really had to their utilise improvement tools. They have mapped out the causes and effects of racial inequality using a ‘fishbone diagram’. A ‘sketchnote’ has been drawn to communicate a new quality improvement project. A plan to mitigate the impact of Covid19 has been laid out using… Read More

Virtual Carers’ Event

18 May 2020

Applause for the Forensic Service  The Forensic directorate are delighted to have started hosting virtual carers’ events using a virtual video conferencing platform. Carers had been anxious to hear how staff were managing the COVID19 outbreak and what impact it had had on the care for their loved ones. There have been two online events… Read More

Continuing Improvement in Forensics

14 April 2020

By Nicola Ballingall, Improvement Advisor, Forensics Directorate Building on the story we recently shared from Morrison Ward at the John Howard Centre about how they are sharing good practice with each other during the COVID-19 crisis, find out how QI coaches are using improvement tools across the Forensics Directorate. Despite all the changes and challenges… Read More

Morrison Ward’s Daily Improvements during COVID-19

1 April 2020

The wards at the John Howard Centre, in our Forensics Service, are making sure to share good practice with each other during the COVID-19 crisis. For example, they’re all planning ahead in partnership with service users to find out what meaningful activities people would want if they were to be isolated. They’re hearing about skills… Read More

Flip the triangle – Award winning QI work

17 October 2019

Last week Shoreditch ward were winners at the Positive Practice in Mental Health National Awards.   Shoreditch is a 14 bed male Learning Disabilities ward in the trust’s Forensic medium secure unit. They have worked very hard for over two years as part of the Forensics’ violence reduction collaborative aiming to reduce seclusions by 50%…. Read More

Flip The Triangle – winners of ‘Quality Improvement and/or Service Transformation’ award at the National Positive Practice in mental Health Awards 2019

15 October 2019

Shoreditch Ward, a Specialist Medium Secure Forensic Learning Disability ward based at The John Howard Centre won the Positive Practise in Mental Health ‘Quality Improvement and/or Service Transformation’ category for their Quality Improvement (QI) project ‘Flip the Triangle’. Flip The Triangle refers to changing the culture on Shoreditch ward to increase focus on positive and… Read More

Project story: Improving satisfaction of staff and stakeholders in forensic receptions

3 August 2018

Reception staff at John Howard Centre, a specialist forensic psychiatric services provider in East London, have been working on improving satisfaction levels for service users, visitors and staff. Below is an overview of their journey so far. Words by project lead Mohammad Ramjany. Our Quality Improvement project has been working towards increasing staff satisfaction, which… Read More

Celebrating Violence Reduction in Forensic Services

19 July 2018

A celebration event took place in Forensics on 16 July to mark two years of successful work on Violence Reduction within the service. Watch this space for more details about this work! Words by Michelle Rigozzi, Improvement Advisor. Over sixty people attended the Violence Reduction celebration event on 16th July, including ward staff, service users, executive… Read More

Service user ownership: lifestyle improvement project on Woodberry Ward

24 May 2018

Learn more about how service users take the lead in this lifestyle improvement project in the video below. introduction by Courtenay Gilchriest, Support Staff. The Lifestyle Improvement Project was introduced on Woodberry Ward (a low secure rehabilitation unit), to tackle the day-to-day physical health challenges and sedentary behaviours that arise within an inpatient setting. From day… Read More

Forensics: an honest conversation about failure and what we’ve learnt as a directorate

23 November 2017

The Forensic Service has an active and diverse QI Programme, which has enjoyed many notable successes. Some projects don’t succeed though. We recently spent some time thinking about the learning we could take from those, and how to keep enthusiasm and momentum within the group of people who have invested their time and energy. Learn… Read More

Forensics: First steps, early signs of reduction and an exciting journey ahead!

11 August 2017

By Nynn-Hui Chang, QI Lead for Forensics and Improvement Advisor to the Forensics Violence Reduction Collaborative & Day Njovana, Lead Nurse for Forensics & Lead for the Forensics Violence Reduction Collaborative Forensics is a unique setting in that the majority of patients are admitted following a violent index offence in the context of their illness,… Read More

Reducing Handcuff Usage in Medium Secure Services

8 August 2017

In April 2016, staff from several wards in the Forensic service came together to focus on reducing handcuff usage by 50% by December 2016. The use of handcuffing was normal safety protocol, mainly used for when transporting patients to and from the secure unit such as to appointments or to court. However, staff felt uncomfortable… Read More

Lifestyle Improvement on Woodberry Ward…

7 July 2017

Staff and service users on Woodberry ward, in the forensics directorate at ELFT are working on a quality improvement project to promote a healthier lifestyle for service users. A  healthier lifestyle combines  physical activity, mental and social well-being. Click on the picture below to read what has been happening so far…

Spotlight on the Bridge Club

24 January 2017

QI Lead, Naomi Nowlan chatted to Kemarr Salmon, Bridge Club project team member and Forensic Directorate employee of the month December 2016. The Bridge Club was nominated as team of the year at the 2016 EFT Staff Awards What is your day to day role? Working as an OT assistant at the John Howard Centre –… Read More

Self catering on Woodberry Ward

27 April 2015

This month the QI team caught up with Alison O’Reilly, Senior Occupational Therapist about her team’s QI project to introduce self-catering to Woodberry Ward in our Forensic Mental Health service.

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