News & Updates

Improving engagement in care in the Luton Liaison & Diversion service

22 April 2021

By the Luton Liaison and Diversion service QI project team Lorraine Adams, Fiona Kennedy (QI Project Leads); Nigel Bates (People participation, L&DS service user); Charlotte Lane (People Participation, Peer Support Worker); Anita Marshall, Matthew Speight, Stuart Williams, Gillian Stanway (Project team members); Sher Kayani (Improvement Advisor) In this 6 minute read, learn about the Liaison… Read More

Luton L&D team

Psst….Positive Gossip

22 April 2020

The Luton and Bedfordshire Senior Psychological Therapies team tested ‘positive gossip’ as part of their Enjoying Work project.  The team was feeling very stretched and wanted a creative way to support each other. Two types of communication were included in the definition of ‘positive gossip’: Saying something positive about somebody to someone else, e.g. about… Read More

July Trustwide QI Forum: People Participation in QI

19 July 2019

This month’s Trustwide QI forum focused on people participation. Project teams from across the Trust came together to share their project experiences demonstrating the positive impact people participation has had on their QI projects. Taking place in Youthscape, Luton, the forum took the form of a World Café. Project teams presented their projects to a… Read More

Over 18 safety huddles a week and we’re just getting started

11 April 2019

Luton and Bedfordshire adult mental health wards were the last to trial the Trust’s violence reduction change bundle, spread from Tower Hamlets ward-by-ward across the Trust. Their aim was to reduce physical violence on inpatient wards by 30% by September 2018. Between July and September 2018, progress was rapid. Wards started holding regular safety huddles… Read More

Initiative to Increase Engagement with BAME Population

26 March 2019

Colleagues at Luton’s Memory Assessment Service are working to improve the engagement and experience of people from BAME communities. Engagement with the South Asian community, the second largest ethnic group in the area after the white British population, is now possible through the creation and distribution of multilingual leaflets to local GPs and wellbeing groups…. Read More

National Award for Trust Project

16 October 2018

Bridging the Bedford Gap is a Quality Improvement project aimed at improving support to those accessing mental health services in Bedfordshire and Luton. They have received the National Mental Health Awards in Liverpool on October 2018. A Trust project launched by mental health service users to support mental health service users has won a prestigious national award…. Read More

Bedfordshire & Luton QI Celebration

24 May 2018

On Tuesday 22 May our Bedfordshire and Luton Directorates held their annual QI celebration event at Kings House. The event brought together 120 staff, service users, carers and external partners to share learning and achievement in quality improvement over the last year. Presentations included an overview of QI in the Directorates and plans for the… Read More

Luton Wellbeing Service: achieving enjoyment at work through engagement and communication

15 March 2018

In this blog, the Enjoying Work QI team at Luton Wellbeing Service share their journey towards increasing the percentage of staff having a good day at work from 55% to 75% in four months. Words by Kelly Gale (Improvement Advisor) and Sharon Gugerly (Project Lead). Luton Wellbeing Service was one of services at East London NHS Foundation Trust… Read More

QI Project Story: Bridging the Bedford Gap

7 March 2018

Read about how the team overcame challenges and are celebrating achievements in this blog by Felicity Stocker, Satwinder Kaur, James Patrick, Kamila Naseova, Kay Sookun and Evri Anagnostara. The Bridging the Bedford Gap project aims to raise awareness of the Bedfordshire (and Luton) Recovery College (RC), and improving access to it. It aims to encourage diversity, promoting People Participation… Read More

Seeking volunteers for the Luton & Bedfordshire annual QI celebration!

26 January 2018

Are you interested in QI? Would you like some experience in event planning? Would you like a free lunch?! On 22nd May 2018 we will celebrate the progress and achievements of our quality improvement projects in Luton & Bedfordshire. Project teams, Directorate Leaders, interested staff, service users, carers, as well as guest speakers and other… Read More

Successful QI project achieves waiting times reduction

21 December 2017

The Improving Access to Learning Disability OT Service established a QI project with the aim of reducing waiting times for all referrals to 18 weeks. Click on the image to read more details. A successful Quality Improvement (QI) project has achieved a sharp drop in times Learning Disability (LD) service users wait to access a… Read More

Trust Board QI Story: reducing waiting times at Luton CMHT Psychology service

21 December 2017

Dr Timothy Sporle, Consultant Clinical Psychologist, presented some results from the QI project aimed at reducing wait times for 1st appointments in Luton in the latest ELFT Trust Board meeting. The presentation is available below. The Luton Community Mental Health Team (CMHT) Psychology service has seen a 50% drop in first contact wait times over… Read More

Congratulations to Wave 5 ISIA Graduates

15 March 2017

On Tuesday 14 March 2017 our Wave 5 Improvement Science in Action (ISIA) trainees in Bedfordshire & Luton graduated from this six month QI learning programme. Over this period they have been working on a variety of quality improvement work across the two Directorates. The final learning set and graduation day was a great opportunity… Read More

A look back at QI in Bedfordshire & Luton in 2016

19 December 2016

By Ishrat Love-Chowdhury, QI Lead for Luton It’s been an exciting year for QI in Bedfordshire and Luton. With much preparatory work taking place with senior leaders early in the year, the official launch for QI took place in April 2016 with the Annual Conference in the Rufus Centre, followed by a series of roadshows… Read More

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