News & Updates
The Newham Mental Health Triple Aim Journey of Discovery 2018 to 2021: Revisiting population needs and the impact of social isolation one year after the start of the pandemic.
2 July 2021
By Susan Alfred, Improvement Advisor In late 2018, Newham Adult Mental Health (NAMH) directorate was one of the first directorates in ELFT to begin using the Triple Aim approach to focus on improving the outcomes, experience, and value for a select population. The population chosen was: “Service users who have had five or more referrals… Read More
Discharge counselling: improving patient support by the Newham Pharmacy team
20 March 2019
Service users were being discharged by the Newham Centre for Mental Health without receiving discharged counselling from the pharmacy team. A project was then launched to tackle this issue, with an aim of increasing discharge counselling rate from 0% to 50%. Find out how the team managed to achieve this aim and what they are… Read More
Celebrating a 28% reduction in physical violence in Newham
24 July 2018
Newham celebrated a 28% reduction in physical violence incidents as a result of the violence reduction collaborative. The service is now moving to Quality Control. Read more about their journey in this blog by Improvement Advisor Emma Binley. Newham’s violence reduction collaborative began in June 2016, when all the wards came together to discuss the… Read More
Becoming an improvement leader: Wave 7 project stories
20 February 2018
Discover how people have evolved through their QI training journey and practical learning. Those taking part in the Improvement Leaders’ Programme spend eight months immersed in practical Quality Improvement learning. The course covers the basics of QI, useful tools, measurement and data analysis, driver diagrams, PDSA, reliability, implementing and spreading results, and learning from other… Read More
My journey in preparation to engage with a QI Project
1 February 2018
Thana Narashiman, QI Communications Assistant, interviewed; Expert by Experience client Sonia on 17 July 2017, about her personal journey which she has gratefully shared. This is my personal story…. I was going through a difficult time in my personal and professional life. I felt there was a breakdown in communications. I was worn and weary… Read More
Quality Improvement in Newham
17 November 2017
Dr Dudley Manns, Clinical Director for Newham Adult Mental Health Services, and a QI Sponsor, writes about the journey his Directorate have been on with quality improvement over the last few years. The Quality Improvement journey in adult mental health services began in Newham in 2014 with three of our Directorate Management Team completing Wave… Read More
Shaping Recovery in the Community
20 September 2017
Since the start of 2017 the Trust has been working alongside pilot sites in Tower Hamlets and Newham looking at improving the ways we deliver patient centred care. Each team began with a number of appreciative inquiry workshops around what they value in terms of patient care and what gets in the way, what “grinds… Read More
Newham QI Wall artist Jonny Glover interviewed BBC Radio London
17 August 2017
Jonny Glover, the artist behind our Newham Centre for Mental Health Quality Improvement Wall was interviewed about his work on BBC Radio London recently. Jonny talked to Robert Elms about this fantastic project which won a prize at the 2017 World Illustration Awards You can listen to the interview below and visit Jonny’s exhibition at… Read More
Perspectives from Newham Inpatient Unit…
11 August 2017
The power of safety huddles; identification, prediction & strengthening team work. By Emma Binley, QI Lead for Newham & Improvement Advisor to the Newham Violence Reduction Collaborative & Paul McLaughlin, Borough Lead Nurse & Lead of the Newham Violence Reduction Collaborative The safety huddle is one component of the safety bundle that has been tested on the… Read More
Improving patient experience of the continence service
4 May 2017
Amee Smart, Administrator at the Enebiri clinic and QI project team member for”Improving the experience of the continence service” spoke to Bernadette about her experiences of QI and the QI project story How did you get involved in quality improvement? Our manager first brought QI to our attention when we were discussing issues within… Read More
The Grand Unveiling of Newham’s QI Wall
3 May 2017
On the 26th April 2017 our Trust Chair, Marie Gabriel joined service users, carers , staff and international visitors for the unveiling of Newham’s Quality Improvement wall. Over the last few months ELFT service users, carers and staff have been working together with Jonny Glover, a local artist, to create a QI visibility wall at Newham… Read More
Violence Reduction Collaboratives in Newham and City & Hackney
24 January 2017
Newham and City & Hackney Inpatient units have been working since early 2016 to reduce violence and aggression on the inpatient wards, building on the work of the Tower Hamlets Violence Reduction Collaborative. Sustained reductions in violence are now being experienced in both services, with reductions of up to 86% linked to the project on some… Read More
Reducing the amount of uncollected medication on wards
8 December 2014
This month we asked the Newham Pharmacy team about their QI project – to reduce the amount of uncollected ‘To Take Away’ (TTA) medication on the wards through a systematic approach to the discharge process – and about their roles in general.
