News & Updates
ELFT’s virtual Quality Improvement (QI) Collaborative with London Healthy Partnership (HLP) Continues Efforts To Reduce HIV Infections in London by 2030
2 September 2020
By Marco Aurelio, Improvement Advisor In the latest of our series of updates around ELFT’s support of a QI Collaborative, hear about how some of the organisations involved are getting on with their projects Since the beginning of 2020, twelve organisations have come together five times, as part of a Quality Improvement Collaborative. Two of these sessions were held face-to-face, and three virtually, as a result of COVID-19. The most recent events were held on 1 July and 14 August respectively. The aim of these sessions was to understand how the QI projects were progressing; to share learning; and for the organisations… Read More
Reshaping Community Services – The Wardown Adult Community Mental Health Team
18 October 2019
The Wardown Adult CMHT (Community Mental Health Team), based at Charter House in Luton, are part of the Trustwide Reshaping Community Services project, focusing specifically on improving the communication between the team, and its service users, carers and their families. The team comprises of staff from the CMHT, consultants, a service user and a carer…. Read More
Corporate Admin Enjoying Work
17 October 2019
Earlier this month teams from across the Trust came together for the second Enjoying Work learning set, designed to support teams undertaking a QI project focusing on this important area. Teams spent time thinking about change ideas and how they could move forwards with testing these ahead of the next learning set in November. There… Read More
An open letter from Saxonnorse Roman to ELFT
20 September 2019
Saxonnorse Roman is a Service User on Limehouse ward and he is on the project team for “Lets talk about Sex”. Saxonnorse wrote an open letter to the Trust, patients, service users, carers and staff about what his involvement in this project was and his experience as a Service User at ELFT.
Clinical psychologists present QI projects at the Service Related Research Project Conference
12 September 2019
The Quality Improvement Service Related Research Project (QI SRRP) Annual Conference took place on Wednesday 28th August. Cohort 4 of the programme is composed of trainees from UEL, UCL, Royal Holloway and Hertfordshire Doctorate in Clinical Psychology postgraduate courses working in Newham, Tower Hamlets, Hackney and Bedfordshire & Luton. Dr Erasmo Tacconelli, Consultant Clinical Psychologist… Read More
Quality Improvement projects delivering improvement in Tower Hamlets Community Learning Disability Service!
12 September 2019
Great news from Tower Hamlets Community Learning Disability Services, with two Quality Improvement projects recently achieving improvement One project is focusing on increasing access to genetic testing, which is important so people can find out why they have a learning disability, and if they need help with other health problems that be associated with their… Read More
Reducing waste from printing
27 August 2019
A Quality Improvement project has been set up by the Financial Viability Team to reduce waste related to printing. Sarah Barnett, Financial Viability Programme Manager, is leading a programme composed of three Quality Improvement projects in Corporate Services, Recovery College in Bedford and the Child and Adolescent Mental Health Service (CAMHS) in London. The team… Read More
July Trustwide QI Forum: People Participation in QI
19 July 2019
This month’s Trustwide QI forum focused on people participation. Project teams from across the Trust came together to share their project experiences demonstrating the positive impact people participation has had on their QI projects. Taking place in Youthscape, Luton, the forum took the form of a World Café. Project teams presented their projects to a… Read More
Project story: Improving satisfaction of staff and stakeholders in forensic receptions
3 August 2018
Reception staff at John Howard Centre, a specialist forensic psychiatric services provider in East London, have been working on improving satisfaction levels for service users, visitors and staff. Below is an overview of their journey so far. Words by project lead Mohammad Ramjany. Our Quality Improvement project has been working towards increasing staff satisfaction, which… Read More
QI Project Story: Improving the disciplinary process at ELFT
14 May 2018
ELFT’s human resources department has already seen a reduction from 107 days to 52 days in the time taken from start to completion of the process, but other challenges lie ahead. Read this blog by the HR team on how this Quality Improvement project is developing. There has been an increasing focus on the application… Read More
Luton Wellbeing Service: achieving enjoyment at work through engagement and communication
15 March 2018
In this blog, the Enjoying Work QI team at Luton Wellbeing Service share their journey towards increasing the percentage of staff having a good day at work from 55% to 75% in four months. Words by Kelly Gale (Improvement Advisor) and Sharon Gugerly (Project Lead). Luton Wellbeing Service was one of services at East London NHS Foundation Trust… Read More
Pursuing enjoyment at work within the ELFT Quality Improvement team
15 March 2018
In this blog, Deeksha Mehta, QI Principle Information Analyst and Project Lead, shares her experience with the Enjoying Work project. We began thinking about improving our enjoyment at work when we kicked of a whole team project in June 2017. Initially we undertook an appreciative inquiry and began to gather some baseline data about whether… Read More
QI Project Story: City and Hackney Home Treatment Team
14 March 2018
In this video, Florence Agyemang reflects on her team’s journey in the process of reducing the rate of undocumented medication doses in the City & Hackney Home Treatment Team. Florence Agyemang, a Clinical Lead in the City and Hackney Home Treatment Team, is taking part in Wave 7 of the Improvement Leaders’ Programme, which is… Read More
QI Project Story: Bridging the Bedford Gap
7 March 2018
Read about how the team overcame challenges and are celebrating achievements in this blog by Felicity Stocker, Satwinder Kaur, James Patrick, Kamila Naseova, Kay Sookun and Evri Anagnostara. The Bridging the Bedford Gap project aims to raise awareness of the Bedfordshire (and Luton) Recovery College (RC), and improving access to it. It aims to encourage diversity, promoting People Participation… Read More
Becoming an improvement leader: Wave 7 project stories
20 February 2018
Discover how people have evolved through their QI training journey and practical learning. Those taking part in the Improvement Leaders’ Programme spend eight months immersed in practical Quality Improvement learning. The course covers the basics of QI, useful tools, measurement and data analysis, driver diagrams, PDSA, reliability, implementing and spreading results, and learning from other… Read More
My journey in preparation to engage with a QI Project
1 February 2018
Thana Narashiman, QI Communications Assistant, interviewed; Expert by Experience client Sonia on 17 July 2017, about her personal journey which she has gratefully shared. This is my personal story…. I was going through a difficult time in my personal and professional life. I felt there was a breakdown in communications. I was worn and weary… Read More
Life QI: the central hub for Quality Improvement projects
25 January 2018
The platform links projects from across the trust and is a powerful learning tool. Words by Forid Alom, Quality Improvement Data Manager. East London NHS Foundation Trust (ELFT) has been using the Life QI platform since June 2015 to manage our Quality Improvement (QI) portfolio. Projects are proposed, approved and worked on through the platform…. Read More
Reducing Time Taken to Complete Neuropsychological Assessments in Memory Assessment Services in Luton and Bedfordshire
10 January 2018
Memory Assessment Services in Luton and Bedfordshire have been working hard to reduce time taken to complete neuropsychological assessment. Read more about their journey and achievement below. The Psychology members of four multidisciplinary Memory Assessment Service (MAS) Clinics across Luton and Bedfordshire, collaborated on a cross-clinic project to reduce the time taken to complete a neuropsychological… Read More
Reducing Handcuff Usage in Medium Secure Services
8 August 2017
In April 2016, staff from several wards in the Forensic service came together to focus on reducing handcuff usage by 50% by December 2016. The use of handcuffing was normal safety protocol, mainly used for when transporting patients to and from the secure unit such as to appointments or to court. However, staff felt uncomfortable… Read More
Lifestyle Improvement on Woodberry Ward…
7 July 2017
Staff and service users on Woodberry ward, in the forensics directorate at ELFT are working on a quality improvement project to promote a healthier lifestyle for service users. A healthier lifestyle combines physical activity, mental and social well-being. Click on the picture below to read what has been happening so far…
