News & Updates

Life QI: the central hub for Quality Improvement projects

25 January 2018

The platform links projects from across the trust and is a powerful learning tool. Words by Forid Alom, Quality Improvement Data Manager. East London NHS Foundation Trust (ELFT) has been using the Life QI platform since June 2015 to manage our Quality Improvement (QI) portfolio. Projects are proposed, approved and worked on through the platform…. Read More



Reducing Time Taken to Complete Neuropsychological Assessments in Memory Assessment Services in Luton and Bedfordshire

10 January 2018

Memory Assessment Services in Luton and Bedfordshire have been working hard to reduce time taken to complete  neuropsychological assessment. Read more about their journey and achievement below. The Psychology members of four multidisciplinary Memory Assessment Service (MAS) Clinics across Luton and Bedfordshire, collaborated on a cross-clinic project to reduce the time taken to complete a neuropsychological… Read More



Reducing Handcuff Usage in Medium Secure Services

8 August 2017

In April 2016, staff from several wards in the Forensic service came together to focus on reducing handcuff usage by 50% by December 2016. The use of handcuffing was normal safety protocol, mainly used for when transporting patients to and from the secure unit such as to appointments or to court. However, staff felt uncomfortable… Read More



Lifestyle Improvement on Woodberry Ward…

7 July 2017

Staff and service users on Woodberry ward, in the forensics directorate at ELFT are working on a quality improvement project to promote a healthier lifestyle for service users. A  healthier lifestyle combines  physical activity, mental and social well-being. Click on the picture below to read what has been happening so far…



Improving interventions for parents of children and young people with Autism Spectrum Disorders (ASD) in CAMHS

30 June 2017

Laura Roughan, Psychologist, in our City and Hackney Child & Adolescent Mental Health Service, writes about her team’s QI project aimed at Improving interventions for parents of children and young people with Autism Spectrum Disorders (ASD) in CAMHS Background In 2015, City and Hackney Child and Adolescent Mental Health Service (CAMHS) devised a pathway model for… Read More



Improving BME service user experience

26 May 2017

A new patient experience project is underway on Ruth Seifert Ward, City and Hackney On Thursday 25th May, the project team on Ruth Seifert Ward , developed the measurement plan and driver diagram for the team’s new project on improving service user experience. The team have already conducted interviews with service users and discussed the… Read More



Improving patient experience of the continence service

4 May 2017

Amee Smart, Administrator at the Enebiri clinic and QI project team member for”Improving the experience of the continence service” spoke to Bernadette about her experiences of QI and the QI project story   How did you get involved in quality improvement? Our manager first brought QI to our attention when we were discussing issues within… Read More



My Quality Improvement Journey…

7 April 2017

Bernadette Tilley, QI Communications and Events management Lead, interviewed Holly Smith; ex service user and QI project team member for Gold Standard Environments, about her QI experiences and journey so far…   I was on Gardner ward as a service user just over a year ago. When I was on the ward I was struck… Read More



Spotlight on the Bridge Club

24 January 2017

QI Lead, Naomi Nowlan chatted to Kemarr Salmon, Bridge Club project team member and Forensic Directorate employee of the month December 2016. The Bridge Club was nominated as team of the year at the 2016 EFT Staff Awards What is your day to day role? Working as an OT assistant at the John Howard Centre –… Read More



Supporting Service Users with Dementia – East London Memory Services Clinic QI Project

19 December 2016

By Marco Aurelio, QI Lead  With a growing elderly population, the Alzheimer’s society now estimates that around 850,000 people in the UK are now living with a diagnosis of dementia. Within East London, the work of the Dementia Memory Services clinics in Tower Hamlets, City & Hackney and Newham are vital in helping support the… Read More



QI is Power to Staff!

30 November 2016

My name is Olusola, I work in Specialist Services at East London NHS Foundation Trust. This is my QI story… I have been through many organisational changes in my work career which has spanned over 26 years, so, I can safely say I have “been there, done that, and got the t-shirt”. I love looking… Read More



PDSA of the month!

19 October 2016

PDSA of the month: Using post-its notes to support service users to participate more in community meeting discussions on Gardner Ward By Linnea Landin, Social Therapist, Gardner Ward The Gold Standards project team on Gardner Ward in City and Hackney is working to improve service users’ experience of the environment. Our project team, which includes… Read More



2016 QI Conference Poster Presentations

22 March 2016

Please find all posters presented at our 2016 Annual QI Conference below. We held a competition before the event for people to vote on their favourite poster, the winner was announced at the conference on 22nd March as Reducing the length of time it takes to complete the disciplinary process. Please learn more about all… Read More



Improving Care Cluster Allocation in City & Hackney

7 January 2016

[wpvideo i1jyupiI] Peter Macrae, Bailey Mitchell and Auz Chitewe share the improvements this City & Hackney QI project has made to care clustering allocation. This project involved the North 2 Recovery Team, South 1 Recovery Team, Gardner Ward, Conolly Ward teams. To find out more and see some data from the project view the project poster… Read More



Improving physical health for people taking antipsychotic medication

11 August 2015

This month we caught up with Dr Helen Thomson from Specialist Services to find out about their QI project aimed at improving physical health for people taking antipsychotic medication in the Community Learning Disabilities Service. How did you identify the improvement idea for your project? A previous trainee carried out an audit which demonstrated low compliance with… Read More



Improving patient experience in Tower Hamlets SAU

8 July 2015

This month we caught up with Wiktor Kulik from Tower Hamlets Specialist Addictions Team to find out about their QI project aimed at improving patient experience in tower hamlets SAU. How did you identify the improvement idea for your project? TH SAU helps people struggling with complex addiction, often with comorbid mental health problems and… Read More



Self catering on Woodberry Ward

27 April 2015

This month the QI team caught up with Alison O’Reilly, Senior Occupational Therapist about her team’s QI project to introduce self-catering to Woodberry Ward in our Forensic Mental Health service.



This is my ward round

6 February 2015

This month Stella and Syeda from the QI team caught up with Jamie Stafford and team on Joshua Ward to find out more about the “This is my ward round” QI project.



Reducing the amount of uncollected medication on wards

8 December 2014

This month we asked the Newham Pharmacy team about their QI project – to reduce the amount of uncollected ‘To Take Away’ (TTA) medication on the wards through a systematic approach to the discharge process – and about their roles in general.



Newham Health Team for People with Learning Disabilities Used Their Staff Away Day to Focus upon QI

31 October 2014

By Peter Sheils, Corporate Projects Manager The team spent their recent away day focusing upon quality improvement and getting to grips with the Trust’s Quality Improvement methodology. The day was facilitated by Martina Watson, the Clinical Service Manager Newham Health Team for People with Learning Disabilities and Peter Sheils, Corporate Projects Manager who is supporting… Read More



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