News & Updates

Our Coborn QI Wall!

17 April 2019

In April 2019 we were proud to complete the artwork for the Quality Improvement visibility wall at the Coborn Centre for Adolescent Mental Health in Newham. Building on the experiences from previous QI wall projects at Robert Dolan House and Newham Centre for Mental Health, this work was a collaboration between young people at the… Read More



Join a QI squad for the Wellbeing Games 5-A-Side Football Tournament

19 June 2018

We are looking for service users, carers and staff involved in QI projects to join a squad for the Wellbeing Games 2018 5-A-Side Football Tournament. Hosted by the People Participation team this year at the London Marathon Community Track next to the Olympic Stadium. The tournament will take place on Tuesday 2nd July, from 10.00 –… Read More



Service user ownership: lifestyle improvement project on Woodberry Ward

24 May 2018

Learn more about how service users take the lead in this lifestyle improvement project in the video below. introduction by Courtenay Gilchriest, Support Staff. The Lifestyle Improvement Project was introduced on Woodberry Ward (a low secure rehabilitation unit), to tackle the day-to-day physical health challenges and sedentary behaviours that arise within an inpatient setting. From day… Read More



Big I involvement: the challenges of people participation

18 May 2018

In this blog, People Participation Lead Su Goulding shares her thoughts on the challenges of getting people involved in QI projects. I am the People Participation Lead (PPL) for Tower Hamlets Adult and Older Adult Mental Health and Adult Community Learning Disability Service. Over the past two years I’ve been involved in engaging those who… Read More



Co-producing Quality Improvement with Service Users in Tower Hamlets

18 May 2018

Learn about the benefits of service user involvement in this blog written by service users and staff working at the Isle of Dogs QI team, with the supervision of Francisco Frasquilho (Coach and Improvement Advisor supporting Reshaping Community Services) and Emma Binley (Improvement Advisor supporting Reshaping Community Services). “If you look at history, innovation doesn’t… Read More



Improving Support to Informal Carers in Community Health Newham

16 May 2018

Thana Narashiman, QI Communications Assistant interviewed Anthony Edwards, an Occupational Therapist (OT) working at ELFT and also a full-time carer to his late wife. The interview is based on Anthony’s incisive report which exposed the gaps in provision of care and support provided by various services. This resulted in a QI project in the Community… Read More



QI Project Story: Bridging the Bedford Gap

7 March 2018

Read about how the team overcame challenges and are celebrating achievements in this blog by Felicity Stocker, Satwinder Kaur, James Patrick, Kamila Naseova, Kay Sookun and Evri Anagnostara. The Bridging the Bedford Gap project aims to raise awareness of the Bedfordshire (and Luton) Recovery College (RC), and improving access to it. It aims to encourage diversity, promoting People Participation… Read More



My journey in preparation to engage with a QI Project

1 February 2018

Thana Narashiman, QI Communications Assistant, interviewed; Expert by Experience client Sonia on 17 July 2017, about her personal journey which she has gratefully shared.   This is my personal story…. I was going through a difficult time in my personal and professional life. I felt there was a breakdown in communications. I was worn and weary… Read More



Introducing our Service User and Carer QI Project Meeting Role Plays

13 October 2017

In the lead up to the 2017 annual quality conference some of our service users and carers came together to plan an hour long conference breakout session. They developed a session that included information on getting involved with People Participation at ELFT. Also looking at opportunities, benefits and barriers for service users and carers involved… Read More



A Carers’ Perspective on Quality Improvement: A personal story

6 September 2017

Thana, QI Communications Assistant, interviewed Zhenreenah; a carer and expert by experience client in August 2017, about her abundant passion and energy for engaging with QI Projects at the Trust. She shared her expert advice in this personal story. Zhenreenah Carer | Expert by Experience (Pictured with ELFT CEO Dr Navina Evans at the People… Read More



Service User Perspective: Barriers to Engagement with QI Projects

1 September 2017

Thana Narashiman , QI Communications Assistant, interviewed Tony Fulham; service user in July 2017, about his personal journey and barriers to engaging with QI Projects at the Trust and offered his advice. Please share with us some barriers you faced to getting involved in Quality Improvement (QI) Projects? I believe the biggest barrier to engaging… Read More



Lifestyle Improvement on Woodberry Ward…

7 July 2017

Staff and service users on Woodberry ward, in the forensics directorate at ELFT are working on a quality improvement project to promote a healthier lifestyle for service users. A  healthier lifestyle combines  physical activity, mental and social well-being. Click on the picture below to read what has been happening so far…



How easy is it to collect data during improvement work?

5 June 2017

Some of the most common questions that arise when a team is doing improvement work are around data and measurement. This varies from what data to collect, where to get it, how to analyse and present it and how to use it. Some projects can rely on centrally collected data through the various Electronic Patients… Read More



Improving BME service user experience

26 May 2017

A new patient experience project is underway on Ruth Seifert Ward, City and Hackney On Thursday 25th May, the project team on Ruth Seifert Ward , developed the measurement plan and driver diagram for the team’s new project on improving service user experience. The team have already conducted interviews with service users and discussed the… Read More



The Grand Unveiling of Newham’s QI Wall

3 May 2017

On the 26th April our Trust Chair, Marie Gabriel joined service users, carers , staff and international visitors for the unveiling of Newham’s Quality Improvement wall. Over the last few months ELFT service users, carers and staff have been working together with Jonny Glover, a local artist, to create a QI visibility wall at Newham Centre… Read More



Quality Improvement (QI): What drives this?

1 May 2017

Thana, an ELFT Expert by Experience writes about his experiences at the International Forum on Quality and Safety in Healthcare and of getting involved with quality improvement at East London Foundation Trust Many of us are engaged in improving our lives to make it easier for both ourselves and for other people. The challenge in… Read More



My QI Story

20 April 2017

Hello, I’m Erayna, Chair of the Service User and Carer Quality Improvement Steering group, I just wanted to write a quick blog to introduce myself, tell you more about how I got involved and how you can too. Going back a couple of years I started hearing more about QI at the Trust. These two… Read More



My Quality Improvement Journey…

7 April 2017

Bernadette Tilley, QI Communications and Events management Lead, interviewed Holly Smith; ex service user and QI project team member for Gold Standard Environments, about her QI experiences and journey so far…   I was on Gardner ward as a service user just over a year ago. When I was on the ward I was struck… Read More



Spotlight on the Bridge Club

24 January 2017

QI Lead, Naomi Nowlan chatted to Kemarr Salmon, Bridge Club project team member and Forensic Directorate employee of the month December 2016. The Bridge Club was nominated as team of the year at the 2016 EFT Staff Awards What is your day to day role? Working as an OT assistant at the John Howard Centre –… Read More



A People Participation Lead’s perspective on QI

9 January 2017

Leigh Bell, People Participation Lead for Newham Adult Mental Health services tells us more about her role and service user and carer involvement across the Trust. Could you give us a brief summary of your role and what a typical day at work is for you? I am the People Participation Lead (PPL) for Newham… Read More



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