News & Updates

Learning from Covid-19: How Bedfordshire Wellbeing Service began a Quality Improvement project about reducing inequalities

17 March 2021

By Catherine Heaney, Improvement Advisor 3-minute read  This story explains how Bedfordshire Wellbeing Service, known as BWS, came to develop their project on reducing inequalities, how they identified these and the next steps to tackling them.  The Covid-19 pandemic has exacerbated potential inequalities for many, for example older adults with less confidence in digital environments, those who suffer from domestic abuse or perinatal service users for whom physical access to services… Read More

Newham Community Group Programme Shaping Their Future

20 August 2020

 By Doranne McDonald, Improvement Advisor Members of the Community Group Programme team in Newham (a complement of occupational therapists, occupational therapy technicians, psychologists, a sports psychologist, social worker and service users), recently participated in two different workshops, on 24 June, and 8 July, 2020, respectively, to reflect on their experiences, and the changes the service… Read More

‘Shaping our Future’ Workshop in Newham Psychological Therapies’ Service

14 August 2020

On the 21st of July over 30 service users and staff from Newham Psychological Therapies (PTS) team came together to spend time reflecting on experiences of COVID-19 and to think how this could affect future services going forward. The session was co-designed with the members of the team and facilitated by colleagues from People Participation,… Read More

Newham Older Adults Shaping Their Future

13 August 2020

 By Sian Bowl, Newham Performance Lead Recently, members of the Older Adults Community team in Newham, came together to spend some time reflecting on the changes the service has made in response to COVID-19, and to think about the way the service could look in the future, facilitated by colleagues from the QI, Performance, and… Read More

Newham Perinatal team ‘Shaping their future’

11 June 2020

By Doranne McDonald and Marco Aurelio Improvement Advisors The onset of the Covid-19 pandemic has forced different healthcare teams across ELFT to adapt and change the way they provide care to their services users overnight. The speed with which this challenge has been embraced has been awe-inspiring. However, as the country emerges from the first… Read More

Shaping the Future of Services in SCYPS

10 June 2020

By Catherine Heaney, Improvement Advisor. The Specialist Children’s and Young People’s Services (SCYPS) held a Shaping our Future Workshop on 28th May 2020.   The workshop was attended by over 100 people from the directorate, with representation from all services.  Sarah Wilson, the Director of Specialist Services, welcomed people, describing the purpose as protected time for collective thinking about the future, knowing that we’re going to… Read More

Community Health Services Start ‘Shaping Their Future’

27 May 2020

By Carlos Santos and Susan Alfred, Improvement Advisors Newham, Tower Hamlets and Bedfordshire Community Health Services (CHS) held their introductory ‘Shaping Our Future’ workshop, co-facilitated by members of the ‘quality improvement’, ‘performance’ and ‘people participation’ teams. The virtual workshop was held on Thursday 14th May via Webex, with high energy and eager participation from all… Read More

QI Essentials: Shaping our future

7 May 2020

The last few weeks has demonstrated how incredibly dedicated and adaptable we can be, as citizens, service users and workers within the healthcare system. In responding to the enormity of the covid-19 challenge, the speed with which services and staff have changed and prepared has been quite breathtaking. Of course, the urgency of the situation… Read More

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