News & Updates
The Inspirational Miracle of Service User, Carer and Staff Co-production: a journey never taken before
19 October 2020
By Craig, Susannah and Upma Satwinder, also involved in the training, has composed the following poem which encapsulates the co-production experience. Empowering one another today, we come together, we care and listen from voices shared in this virtual space Learning from different journeys that have led us here, together, we respect and value all… Read More

QI Department ‘ Virtual Pocket QI – Webinar Test’ Cycle 3
8 June 2020
With colleagues and service users spending more time at home during the lockdown, the QI Department decided to offer a ‘Virtual Pocket QI’ webinar every two weeks. People were given the option of staying for the full day or splitting the course across two days, which is how it was previously run in person. The theory was that this would suit those with stamina as well as those who would like time to digest different parts of the course and… Read More

QI Department ‘ Virtual Pocket QI – Webinar Test’ Cycle 2
1 May 2020
By Shuhayb Mohammad Ramjany – Training & Programme Support Officer/Quality Improvement Coach (Corporate) Following on from the first cycle test in March for the ‘Webinar Pocket QI’ some adaptations were made as described in the first PDSA. The theory was that the QI department would be able to successfully conduct the pocket QI course… Read More

Quality Improvement Department ‘tests’ virtual Pocket QI training
30 March 2020
During March we have all been presented with many differing challenges, one such challenge for the QI Department was to explore how we continue to build skills for QI within ELFT during such a challenging time. As with other areas in the trust we must rapidly adapt to the current situation. So, on the… Read More

Daily Improvement at Pocket QI
26 February 2020
In Module one of Pocket QI our Improvement Advisors, Jamie and Michelle, taught the delegates a range of tools. During this latest cohort the delegates were set the task of practicing at least one tool before coming back for module two. Notably one delegate used a pareto chart to look at which which diagnoses are… Read More

How are we improving our Improvement Coaching programme?
27 January 2020
ELFT has one of the largest single-organisation internal Quality Improvement (QI) coaching groups in the world, with more than 100 QI coaches trained so far. Coaches are at the heart of supporting individuals, teams and directorates wanting to make improvements. They add value to the teams they support and fulfilling this role also benefits their… Read More

Improvement Coaching Programme – Cohort 5 Graduation
22 November 2019
November 2019 saw cohort 5 of the Improvement Coaching Programme graduate. Have a look at their final day of learning and graduation below.

People Participation at Wave 9 ILP
20 September 2019
On the 10th of September 150 ELFT staff members, service users and carers began Wave 9 of the Improvement Leaders Programme. The programme is a fantastic opportunity for learning about quality improvement and applying the method to solve real-life complex quality issues. People Participation in QI has been shown to be a major influence on… Read More

How are you using your QI skills?
27 June 2019
Did you know that over 2000 people have now undertaken QI training at ELFT? And nearly 1000 are currently involved in QI projects to tackle some of the organisation’s most complex problems. That amounts to a lot of people using their QI skills! Using the structure of a QI project is the best method for… Read More

What is it like being a QI Coach?
18 June 2019
Charles Kennedy-Scott and Sharon Gugerly are both coaches currently supporting our Quality Improvement Programme. Here’s their views on what are the main duties of a QI coach and how they have been using QI skills to help teams achieve their aims. I am a Quality and Performance Improvement Facilitator – I’m currently working on a… Read More

Congratulations to our Wave 8 ILP graduates!
22 March 2019
Congratulations to our Wave 8 – Improvement Leaders Programme (ILP) trainees who graduated on Tuesday 12th March. Over the last 6 months of the programme they have applied their learning to active quality improvement projects across the trust. At the graduation event, we were delighted to welcome some of our executive team and QI sponsors,… Read More

Congratulations to our new Improvement Coaches!
18 September 2018
Cohort 4 of the IHI Improvement Coaching Programme graduated in September 2018, following six months of training and practical QI work. We are thrilled to present ELFT’s newest Improvement Coaches, who will help support QI project teams throughout the organisation. The cohort received their certificates following seven days of intense training and practical work, spread… Read More

Clinical Psychologists present posters at annual SRRP conference
17 August 2018
Trainee Clinical Psychologists from across the Trust presented posters for their Service Related Research Projects (SRRP) at a conference on 15 August 2018. A total of 24 Clinical Psychology Trainees on placement at East London Foundation Trust have completed Service Related Research Projects (SRRP) as part of their first year of training. Conducting practically oriented… Read More

Enjoying Work – lessons from Learning Set 1
19 July 2018
We are currently running wave 2 of Enjoying Work Learning Sets here at ELFT. A total of 21 teams spread across 11 directorates are taking part. Here’s a summary of Learning Set 1, which took place on 28 June 2018. At the first learning set, we spent some time sharing and thinking together about why… Read More

Enjoying Work – A Trust QI Priority
27 March 2018
Several teams have been testing and helping refine a learning system which brings together methods, resources and peers to help teams work on improving the experience of staff and enable people to enjoy their work. We are now extending this learning system to bring in more teams from across the Trust. Here are the details: To view the… Read More

Becoming an improvement leader: Wave 7 project stories
20 February 2018
Discover how people have evolved through their QI training journey and practical learning. Those taking part in the Improvement Leaders’ Programme spend eight months immersed in practical Quality Improvement learning. The course covers the basics of QI, useful tools, measurement and data analysis, driver diagrams, PDSA, reliability, implementing and spreading results, and learning from other… Read More

The power of learning: Rozi Hamilton’s perspective
20 February 2018
How learning and development helps shape ELFT’s QI model and empowers individuals Training and development are a huge part of the Quality Improvement model in place at East London NHS Foundation Trust (ELFT). Achieving improvement is not an easy task, so it is paramount that people involved in this process – staff, service users and… Read More

Wave 7 Improvement Leaders’ Programme
3 October 2017
On 3 October around 120 ELFT staff came together for the beginning of their 6 month journey on the Improvement Leaders’ Programme or ILP for short. Teams from across the Trust spent a day at Shoreditch Town Hall developing the Quality Improvement projects they will be working on. On day 1 of the ILP programme… Read More

Training Student Nurses in QI
8 June 2017
At ELFT a large part of our work around QI focuses on developing improvement skills in our staff, service users & carers so that they can lead QI work. But what about building skills in groups of people who will soon be joining the organisation? A great example of this is our student nurses at… Read More

Congratulations to our Wave 6 ISIA graduates!
21 March 2017
Its been a busy couple of weeks for QI at ELFT. Last week our Wave 5 Improvement Science in Action trainees graduated in Bedfordshire & Luton, this week our Wave 6 trainees graduated too! Our sixth wave of ISIA began in October with a three day workshop at Leyton Town Hall, and over the last… Read More