News & Updates

Technology for Teams in a Virtual Landscape

10 February 2021

QI Learning sessions run by the Tech Champions   by Samina Aklas, Trainee Data Analyst It is always stimulating to deploy new technology and tools to enhance the work we do. The Quality department asked for volunteers from within the department to become Tech Champions. They offered a series of group and 1:1 session to… Read More


Technology for Teams in a Virtual Landscape

Managing My Time with the ‘Microsoft To-Do’ App

20 January 2021

By Samina Aklas, Trainee Data Analyst Working from home during the Covid pandemic has brought with it a reliance on technology and as the world of technology evolves and new applications emerge, it has had a bigger impact on our working lives now more than ever. To maintain a work/life balance time management has become… Read More



The Inspirational Miracle of Service User, Carer and Staff Co-production: a journey never taken before

19 October 2020

By Craig, Susannah and Upma   Satwinder,  also involved in the training, has composed the following poem which encapsulates the co-production experience. Empowering one another today, we come together, we care and listen from voices shared in this virtual space Learning from different journeys that have led us here, together, we respect and value all… Read More



QI Department ‘ Virtual Pocket QI – Webinar Test’ Cycle 3

8 June 2020

With colleagues and service users spending more time at home during the lockdown, the QI Department decided to offer a ‘Virtual Pocket QI’ webinar every two weeks. People were given the option of staying for the full day or splitting the course across two days, which is how it was previously run in person. The theory was that this would suit those with stamina as well as those who would like time to digest different parts of the course and… Read More



QI Department ‘ Virtual Pocket QI – Webinar Test’ Cycle 2

1 May 2020

  By Shuhayb Mohammad Ramjany – Training & Programme Support Officer/Quality Improvement Coach (Corporate) Following on from the first cycle test in March for the ‘Webinar Pocket QI’ some adaptations were made as described in the first PDSA. The theory was that the QI department would be able to successfully conduct the pocket QI course… Read More



Quality Improvement Department ‘tests’ virtual Pocket QI training

30 March 2020

  During March we have all been presented with many differing challenges, one such challenge for the QI Department was to explore how we continue to build skills for QI within ELFT during such a challenging time. As with other areas in the trust we must rapidly adapt to the current situation. So, on the… Read More



Daily Improvement at Pocket QI

26 February 2020

In Module one of Pocket QI our Improvement Advisors, Jamie and Michelle, taught the delegates a range of tools. During this latest cohort the delegates were set the task of practicing at least one tool before coming back for module two. Notably one delegate used a pareto chart to look at which which diagnoses are… Read More



How are we improving our Improvement Coaching programme?

27 January 2020

ELFT has one of the largest single-organisation internal Quality Improvement (QI) coaching groups in the world, with more than 100 QI coaches trained so far. Coaches are at the heart of supporting individuals, teams and directorates wanting to make improvements. They add value to the teams they support and fulfilling this role also benefits their… Read More



Improvement Coaching Programme – Cohort 5 Graduation

22 November 2019

November 2019 saw cohort 5 of the Improvement Coaching Programme graduate. Have a look at their final day of learning and graduation below.



People Participation at Wave 9 ILP

20 September 2019

On the 10th of September 150 ELFT staff members,  service users and carers began Wave 9 of the Improvement Leaders Programme. The programme is a fantastic opportunity for learning about quality improvement and applying the method to solve real-life complex quality issues. People Participation in QI has been shown to be a major influence on… Read More



How are you using your QI skills?

27 June 2019

Did you know that over 2000 people have now undertaken QI training at ELFT?  And nearly 1000 are currently involved in QI projects to tackle some of the organisation’s most complex problems.  That amounts to a lot of people using their QI skills! Using the structure of a QI project is the best method for… Read More



What is it like being a QI Coach?

18 June 2019

Charles Kennedy-Scott and Sharon Gugerly are both coaches currently supporting our Quality Improvement Programme. Here’s their views on what are the main duties of  a QI coach and how they have been using QI skills to help teams achieve their aims. I am a Quality and Performance Improvement Facilitator – I’m currently working on a… Read More



Congratulations to our Wave 8 ILP graduates!

22 March 2019

Congratulations to our Wave 8 – Improvement Leaders Programme (ILP) trainees who graduated on Tuesday 12th March. Over the last 6 months of the programme they have applied their learning to active quality improvement projects across the trust. At the graduation event, we were delighted to welcome some of our executive team and QI sponsors,… Read More



Congratulations to our new Improvement Coaches!

18 September 2018

Cohort 4 of the IHI Improvement Coaching Programme graduated in September 2018, following six months of training and practical QI work. We are thrilled to present ELFT’s newest Improvement Coaches, who will help support QI project teams throughout the organisation. The cohort received their certificates following seven days of intense training and practical work, spread… Read More



Clinical Psychologists present posters at annual SRRP conference

17 August 2018

Trainee Clinical Psychologists from across the Trust presented posters for their Service Related Research Projects (SRRP) at a conference on 15 August 2018. A total of 24 Clinical Psychology Trainees on placement at East London Foundation Trust have completed Service Related Research Projects (SRRP) as part of their first year of training. Conducting practically oriented… Read More



Enjoying Work – lessons from Learning Set 1

19 July 2018

We are currently running wave 2 of Enjoying Work Learning Sets here at ELFT. A total of 21 teams spread across 11 directorates are taking part. Here’s a summary of Learning Set 1, which took place on 28 June 2018. At the first learning set, we spent some time sharing and thinking together about why… Read More



Enjoying Work – A Trust QI Priority

27 March 2018

Several teams have been testing and helping refine a learning system which brings together methods, resources and peers to help teams work on improving the experience of staff and enable people to enjoy their work. We are now extending this learning system to bring in more teams from across the Trust. Here are the details:     To view the… Read More



Becoming an improvement leader: Wave 7 project stories

20 February 2018

Discover how people have evolved through their QI training journey and practical learning. Those taking part in the Improvement Leaders’ Programme spend eight months immersed in practical Quality Improvement learning. The course covers the basics of QI, useful tools, measurement and data analysis, driver diagrams, PDSA, reliability, implementing and spreading results, and learning from other… Read More



The power of learning: Rozi Hamilton’s perspective

20 February 2018

How learning and development helps shape ELFT’s QI model and empowers individuals Training and development are a huge part of the Quality Improvement model in place at East London NHS Foundation Trust (ELFT). Achieving improvement is not an easy task, so it is paramount that people involved in this process – staff, service users and… Read More



Wave 7 Improvement Leaders’ Programme

3 October 2017

On 3 October around 120 ELFT staff came together for the beginning of their 6 month journey on the Improvement Leaders’ Programme or ILP for short. Teams from across the Trust spent a day at Shoreditch Town Hall developing the Quality Improvement projects they will be working on. On day 1 of the ILP programme… Read More



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