News & Updates

Daily Improvement at Pocket QI

26 February 2020

In Module one of Pocket QI our IAs, Jamie and Michelle, taught the delegates a range of tools. During this latest cohort the delegates were set the task of practicing at least one tool before coming back for module two. Notably one delegate used a pareto chart to look at which which diagnoses are admitted… Read More



Making QI a way of being

26 February 2020

During a previous IHI visit a QI Coach and Service User, Craig Donohoe, said “QI should be a way of being”. The QI department, under the leadership of the IHI, are now expanding to using QI tools and skills beyond projects as a way of enabling teams to use tools in their daily work. The… Read More



Stopping the monster days

26 February 2020

We recently heard about the progress of one of our early triple aim projects that we supported across Tower Hamlets Together, bringing together a range of stakeholders and partners and supporting three projects. The following piece is written by Rita Araujo and below is a presentation the project team has put together to summarise their… Read More



What does 2020 have in store for Sponsorship at ELFT

27 January 2020

What is so special about sponsorship? When talking about sponsoring, images of product names on sports vests or donations to friends and colleagues comes to mind. My own experiences of engaging with sponsorship ranged from cautiously knocking on neighbour’s doors at the age of 12 to ask for donations for my school charity fun run,… Read More



Quality Consultation – Phase 2

27 January 2020

Phase 2 of the Quality Consultation clinic is underway. Mohammad Ramjany sat down with us to tell us about how QI Coaches at  Corporate have been experimenting with different ways of supporting improvement work. “We started off the Quality Consultation on 25th November 2019, it was a test to see whether we could support staff… Read More



How are we improving our Improvement Coaching programme?

27 January 2020

ELFT has one of the largest single-organisation internal Quality Improvement (QI) coaching groups in the world, with more than 100 QI coaches trained so far. Coaches are at the heart of supporting individuals, teams and directorates wanting to make improvements. They add value to the teams they support and fulfilling this role also benefits their… Read More



QI Essentials: Beyond Projects

25 November 2019

Improvement is now becoming a way of life and a way of being. How do we hold onto and strengthen our approach to QI projects?…Have a read of Amar’s latest QI Essentials Blog..   Since we began our quality improvement journey in 2013-14, QI projects have been the mechanism through which we have achieved breakthrough… Read More



Corporate Admin Enjoying Work

17 October 2019

Earlier this month teams from across the Trust came together for the second Enjoying Work learning set, designed to support teams undertaking a QI project focusing on this important area. Teams spent time thinking about change ideas and how they could move forwards with testing these ahead of the next learning set in November. There… Read More



Triple Aim – making it manageable

17 October 2019

Reflections from the second Triple Aim support session at ILP Conversation and reflection at the second Triple Aim learning session in the Improvement Leaders’ Programme (ILP) focused on how to get on top of your strategy and make the work feel manageable. All QI work can be tough in this respect, but Triple Aim work… Read More



Launch of Bedfordshire Community Health Service QI

2 October 2019

Bedfordshire Community Health Service launched their QI work with their first QI Forum on September 13th. The Forum was attended by Directorate leads, QI Sponsors, Coaches and project leads and began by discussing how they can support QI in the directorate. Liz Dawson, Clinical Director, said there was “a lot of enthusiasm and ideas on… Read More



An open letter from Saxonnorse Roman to ELFT

20 September 2019

Saxonnorse Roman is a Service User on Limehouse ward and he is on the project team for “Lets talk about Sex”. Saxonnorse wrote an open letter to the Trust, patients, service users, carers and staff about what his involvement in this project was and his experience as a Service User at ELFT.



Clinical psychologists present QI projects at the Service Related Research Project Conference

12 September 2019

The Quality Improvement Service Related Research Project (QI SRRP) Annual Conference took place on Wednesday 28th August. Cohort 4 of the programme is composed of trainees from UEL, UCL, Royal Holloway and Hertfordshire Doctorate in Clinical Psychology postgraduate courses working in Newham, Tower Hamlets, Hackney and Bedfordshire & Luton. Dr Erasmo Tacconelli, Consultant Clinical Psychologist… Read More



Congratulations to our award winning quality conference presenters!

20 August 2019

In August a group of ELFT service users and carers received the Chair’s Award at the 2019 People Participations Awards in Luton. The team worked together to develop the theme and content of this year’s conference, including the presentation of a plenary session, and workshop for external guests. You can find highlights from the event… Read More



An Illustrated Guide to Quality Improvement

20 May 2019

To open an interactive version of the Illustrated Guide please click on the image below. Also find out below how you can order your own copy!   Order your own Illustrated Guide to QI We have made the guide available on Blurb, who you can order the guide from in a premium magazine format. This… Read More



Reshaping services in Newham: the South Community Recovery team

21 March 2019

Here’s an overview of the Reshaping Community Services work being carried out in Newham, in the South Community Recovery team, one of the first pilot teams in this Quality Improvement priority area. As part of their project, the team were aiming to improve the satisfaction with care provided by staff and received by service users…. Read More



Triple Aim: Working to improve the health of populations

28 November 2018

Directorates at East London NHS Foundation Trust have already started looking into defining the  populations they will be working with. Find out more about projects in Newham Adult Mental Health, Improving Access to Psychological Therapies (IAPT) and hild and Adolescent Mental Health Services (CAMHS). Words by Gill Williams (Borough Director in Newham), Sarah Wilson (Specialist Services Director), Graeme… Read More



Improving People Participation in QI – a trust-wide initiative

24 September 2018

In this blog, Improvement Advisor Jamie Stafford describes the initiative launched by ELFT to maximise people participation across the organisation.  In the four years I’ve been involved in QI project teams, it’s been very apparent that we’ve made our most transformative and meaningful improvements when project teams have included staff, service users and carers. Not… Read More



Learning from Bellin Health, an integrated healthcare provider in Wisconsin (US)

29 August 2018

Chris Woleske, Chief Operating Officer at Bellin Health (and due to take up the CEO role from October), spent three days at ELFT last week sharing her experience and Bellin’s model for delivering high performance healthcare. Bellin Health is widely renowned as one of the highest performing integrated care systems in the US. It  operates… Read More



My journey in preparation to engage with a QI Project

13 December 2016

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Hello world!

26 October 2015

Welcome to WordPress. This is your first post. Edit or delete it, then start blogging!



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