Quality improvement in practice—part two: applying the joy in work framework to healthcare

As healthcare systems emerge from the COVID-19 pandemic and begin the process of recovery and rebuilding, it is more important than ever to find systematic ways to ensure that all healthcare staff are focusing on their wellbeing, are able to reflect on new ways of working and find methods to improve their experience at work…. Read More

IHI Achieving Health Equity White Paper

Tackling the wider social determinants of health and health inequalities evidence from systematic reviews

All Quality Improvement Is Health Equity Work Designing Improvement to Reduce Disparities

Leveraging Quality Improvement to Achieve Equity in Health Care

An Equity Agenda for the Field of Health Care Quality Improvement

Using rising tides to lift all boats Equity-focused quality improvement as a tool to reduce neonatal health disparities

The Quintuple Aim for Health Care Improvement

Achieving Equity Through Quality Improvement

Improving referrals to community mental health services in the liaison setting

The East London Foundation Trust (ELFT) psychiatric liaison team (PLT) at Newham University Hospital (NUH) is responsible for referring adult patients they have reviewed, to community mental health services on discharge where appropriate, and also notifying their existing team for follow-up on discharge when already under the care of community service. This should then lead… Read More

Conducting Health Equity Data Analysis

There is a lot of data available to help you understand inequities in the communities your serve. However sometimes it’s difficult to know where to start with this. This guide is intended to provide a brief overview to support the use of data in understanding equities. It covers What data to use to help you… Read More

Optimising Flow – Learning Set One

Pursuing Equity ​Programme Session One

Please find the presentation given during Pursuing Equity Learning Session 1 on 22nd April 2022    

Enjoying Work Cohort 5 January Learning Session

““It was positive as was able to adapt other ideas from other teams.”  “Test change ideas before implementing.”  (Enjoying Work Cohort 5 community)    The final learning session for Cohort 5 took teams through how, when and why to move from testing to implementing changes for the long term. The QI Department handed over the… Read More

Profound Knowledge Worksheet​

The lens of profound knowledge comprises of an appreciation of a system, human behaviour, a theory of knowledge and an understanding of variation. Please find a worksheet here that will help you use it in relation to your quality issue.

Enjoying Work Cohort 5 – December Learning Session

Testing! Testing!  By meeting teams doing similar projects, the Enjoying Work community was able to accelerate their rapid cycle testing. In December’s learning session they asked each other:  How do you engage your wider service in improving staff well-being?  How do you move from testing ‘quick wins’ to testable high impact change ideas?  How do you keep… Read More

Optimising flow, demand and capacity driver diagram

This Driver Diagram is a useful tool which teams working on optimising flow, demand and capacity can utilise to come up with change ideas that involve the wider system instead of just the immediate service. It summarises some of the change concepts applicable to optimising flow, demand and capacity from the Improvement Guide (Langley GJ, Nolan… Read More

Enjoying Work Cohort 5 – November Learning Session

In these difficult times, the Enjoying Work community continues to support our staff by creating psychologically safe spaces to focus on staff well-being. In the November learning session, 9 colleagues from 5 teams came together to analyse their baseline data, share their recent experiences, and set realistic project aims. Developing Aims and Change Ideas​ Teams decided whether… Read More

Flip the Triangle: using quality improvement methods to embed a positive behaviour support approach on a medium secure forensic ward for men with intellectual disabilities

Incidents of violence and aggression are serious concerns on a secure ward for people with intellectual disabilities and are often met with increases in physical and restrictive interventions. However, these interventions are usually high risk for both patients and staff and are ineffectual in promoting long-term behaviour change. Quality improvement methods helped the project increase… Read More

Enjoying Work Driver Diagram

This driver diagram can be used to help you in your Enjoying Work QI project. Click on the image to download the template, or click here.