Linnea Miklaucich
Linnea Miklaucich is an Improvement Advisor in the Quality Improvement department supporting our London Mental Health – City & Hackney and Bedfordshire Mental Health – Crisis directorates.
Linnea joined ELFT in 2015 working on one of the inpatient mental health wards in London. Working on the ward introduced her to QI; leading on projects working to improve ward experience as well as reducing violence and aggression. Linnea completed the QI coaching programme in 2017 and has coached various projects since. She joined the quality department working in the QA team in spring 2019. Linnea is passionate about co-production and worked closely with service users and carers in her roles in QA, and on the ward. She has a degree in psychology from UCL and the work she did for her dissertation was later published in the Journal of Experimental Psychology.
Linnea is excited to join the QI team and keen to get started supporting directorates with their improvement work.
Outside of work Linnea spends most of her time with her two young children. She has recently discovered yoga and is a keen baker.
An Improvement Advisor role involves:
- Extra support for those projects working
on one of the Trust priority workstreams - Expertise in improvement methods and tools
Their responsibilities are:
- Attending and help coordinate the monthly directorate QI forums
- Teaching staff and service users & carers in improvement methods and tools
- Strategic support for directorate in defining improvement priorities, aligning QI work, building capability
- Regular supervision sessions in each directorate with QI coaches
- Alert clinical/service director and sponsors of projects that are not progressing or where support structure is weak