Susan Alfred
Susan Alfred is an Improvement Advisor.
An Improvement Advisor role involves:
- Extra support for those projects working on one of the Trust priority workstreams
- Expertise in improvement methods and tools
Their responsibilities are:
- Attending and help coordinate the monthly directorate QI forums
- Teaching staff and service users & carers in improvement methods and tools
- Strategic support for directorate in defining improvement priorities, aligning QI work, building capability
- Regular supervision sessions in each directorate with QI coaches
- Alert clinical/service director and sponsors of projects that are not progressing or where support structure is weak
