Zara Keane
Zara is a Graduate Management Trainee and a QI Coach.
Zara is currently on the NHS Graduate Management Training scheme, on placement in ELFT. Over the course of the scheme, she has worked as the Deputy General Manager at SCYPS, a Project Manager at Redbridge Council and will be going on to start as a Business Manager in CAMHS in 2021.
Zara was initially introduced to QI as part of the Enjoying Work project in SCYPS. After working on some of the Shaping our Future workshops across SCYPS and CAMHS, she became more curious about the work the QI were doing and listening to the improvement stories that have happened across the trust inspired her to sign up!
A QI Coach role involves:
- Coaching QI teams within directorates, meeting with the team regularly
- Deeper knowledge of improvement methods and tools
Their responsibilities are:
- Help engage people and teams in QI
- Support project teams to develop ideas and strategy, using QI tools, and advise on how to complete project documentation
- Support project teams in using QI methodology, including PDSA cycles and data over time
- Provide monthly update on team progress to sponsor
- Teach and explain use of QI tools and methods
- Attend supervision with QI lead
