News & Updates

IHI’s Improvement Coaching Programme

31 October 2016

    The IHI Improvement Coaching training is our 6 month professional development programme. QI Coaches at ELFT have ring-fenced time in their job plans to support QI work in their Directorates. The training course lasts approximately 6 months, in this time all participants meet for three workshops over a total of 7 days. In… Read More



Introduction to QI for Service Users & Carers

13 October 2016

Why is it important? It is essential that Service Users and Carers are involved in QI because they are on the receiving end of the services that we offer. It is essential that staff learn from their experience, understand what really matters and what would make a meaningful difference in the services we provide to them…. Read More


Introduction to QI for Service Users & Carers

Improvement Leaders’ Programme (ILP)

11 October 2016

incorporating IHI’s Improvement Science in Action  Improvement is not easy to achieve in complex systems like healthcare. We want to equip our staff with the tools to make improvement a reality. Over a 4 month period of practical learning the ILP teaches QI project teams to refine their aims, use Driver Diagrams to understand their… Read More



Pocket QI

11 October 2016

Our introduction to QI for ELFT staff, service users, carers, and external participants involved in QI or wanting to learn core QI skills. This is an interactive easy to follow introduction to some of the concepts and methods of QI. Join our team of Improvement Advisors who will take you through the fundamentals of QI… Read More



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