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“Become amazing storytellers”: IHI advice for Community Health Services London

Posted: 3 May 2024 Written by Clarissa Sørlie, Improvement Advisor “Become amazing storytellers”. This was the advice offered by Pedro Delgado, Vice President of the Institute for Healthcare Improvement (IHI), during the Community Health Services (CHS) London IHI visit in Stratford. Each year, the directorate enlists the expertise of the IHI to progress quality improvement (QI) in the... Read More
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Patti Harvey Visits Newham Mental Health

Posted: 3 May 2024 Written by Clarissa Sørlie, Improvement Advisor On 1st May 2024, Newham Mental Health directorate welcomed Patti Harvey, executive director for Kaiser Permanente’s Care Management Institute, to their annual Institute for Healthcare Improvement (IHI) visit. The focus of this year’s visit was community transformation, and 33 people met in Stratford to share the work they... Read More
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Sampling Approaches Summary Sheet

Posted: 29 April 2024
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Control Chart Quick Guide

Posted: 18 April 2024
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Understanding Variation with Shewhart Charts

Posted: 18 April 2024
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Milestones in the Quality Measurement Journey

Posted: 18 April 2024
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Quality Improvement | Ep6 Improvement Capability and Capacity | Celebrating 10 years of QI at ELFT

Posted: 3 April 2024 Discover how improvement capacity and capability can support an organisation’s journey to embed quality improvement. Consider the distinction between capacity and capability, and the significance of this when developing an improvement strategy. Delve into the concept of ‘dosing’ the science of improvement differentially based on the needs of people in their role in an organisation’s... Read More
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A masterclass for improvement in admin

Posted: 28 March 2024 Administrative staff in Bedfordshire and Luton recently asked for development opportunities which could be a catalyst to helping them improve their services. Marlyn Dias, Admin Training Assistant, therefore organised with the QI Department a half-day practical masterclass called ‘Leadership for Improvement – Habits of an Improver’. As a QI coach in training herself, Marlyn didn’t hesitate to co-facilitate the session with Auz Chitewe (Associate Director of QI) on... Read More
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