Our Approach to Quality Improvement

At ELFT we aspire to provide care of the highest quality, in collaboration with those who use our services. As an organisation we embrace continuous improvement and learning. Achieving this will mean we have to think differently, be innovative, and give everyone, at every level, the skills they need to lead change. It will not be easy to build this culture, but focusing on what matters most to our service users and staff, and improving access to evidence-based care will make our services more effective, give more power to our staff and improve patient experience and outcomes.

The animation below illustrates how we are working to embed a culture of continuous improvement and learning across the organisation.

We are partnered with the Institute for Healthcare Improvement (IHI), the world leader in healthcare improvement, to support our organisation’s improvement journey. This partnership provides not only strategic guidance but also helps equip our staff with the skills needed for successful improvement.