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Using improvement in all we do

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How I Used QI in my Recovery

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Quality Improvement in Everyday Work in the Forensic Directorate

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The Crisis Line: Reducing Unanswered Calls

In this five-minute read, you can find out about how the Tower Hamlets Crisis Line have used quality improvement to reduce the number of unanswered calls to the service.

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Improving for Service Users in Tower Hamlets

Find out how one community health nurse used ‘Plan Do Study Act’ cycles to rapidly test an idea.

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