Home » Improvement Stories » ELFT’s virtual Quality Improvement (QI) Collaborative with London Healthy Partnership (HLP) Continues Efforts To Reduce HIV Infections in London by 2030

ELFT’s virtual Quality Improvement (QI) Collaborative with London Healthy Partnership (HLP) Continues Efforts To Reduce HIV Infections in London by 2030

2nd September 2020

By Marco Aurelio, Improvement Advisor

In the latest of our series of updates around ELFT’s support of a QI Collaborative, hear about how some of the organisations involved are getting on with their projects

Since the beginning of 2020, twelve organisations have come together five times, as part of a Quality Improvement Collaborative. Two of these sessions were held face-to-face, and three virtually, as a result of COVID-19.

The most recent events were held on 1 July and 14 August respectively. The aim of these sessions was to understand how the QI projects were progressing; to share learning; and for the organisations to receive coaching support from improvement advisors regarding project aims, driver diagrams and their measurement systems.

The morning of the session held on 1 July, 2020, started with an overview of the programme to date, and a recap of the principles of measurement for improvement. This was followed by a presentation from the Living Well project to present and discuss their aim and driver diagram. All teams now have a driver diagram, and have undertaken root cause analysis as part of the work.

Figure 1. – Fishbone diagram from the partnership.

Figure 2. – Driver diagram GMI from Living Well.

The main part of the morning was an opportunity for project teams to spend time in small groups, share their improvement projects, challenges, and learning with each other. Each project team then had an opportunity to receive feedback and from other teams, as well coaching from an Improvement Advisor (IA).

Teams reported back that that they found the session helpful, as seen in the feedback below.

Figure 3. Feedback from the session on 1 July, 2020.

A second session was held on 14 August, 2020, and was attended by approximately 15 participants, as seen in the picture below. The aim of the session was to provide support around measurement for improvement. Teams were split into two small groups, and each group included an IA to coach on a range of issues related to data. Some of issues that emerged included: