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Duncan Gilbert

QI Coach - Corporate

Duncan is Head of Quality Assurance.

Hi, my background as a nurse in PICU, but for the past 7 years I have been working in governance. I look forward to supporting quality improvement in corporate services, and I’m excited about the possibilities. I hope to be accessible, but intend to devote Wednesdays to QI work.

A QI Coach role involves:

Coaching QI teams within directorates, meeting with the team regularly
Deeper knowledge of improvement methods and tools

Their responsibilities are:

Help engage people and teams in QI
Support project teams to develop ideas and strategy, using QI tools, and advise on how to complete project documentation
Support project teams in using QI methodology, including PDSA cycles and data over time
Provide monthly update on team progress to sponsor
Teach and explain use of QI tools and methods
Attend supervision with QI lead

What sort of help do you need?

What is your directorate?

Do you know the person’s name?

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