Raquel Williams

QI Coach- CAMHS

Raquel is a Senior Project Manager and a QI Coach.

Raquel’s current role covers children and young people mental health transformation projects of work within Tower Hamlets, project managing through transformation cycles. Throughout her 8 years in the NHS she has worked across various acute, community health, and health arm’s-length body settings, as a registered mental health nurse and more recently as project manager.

QI has long been a part of Raquel’s thinking when engaging in transformation work, and she was eager to more formally apply QI methodology as a QI Coach and support others in working through the QI process when carrying out change work.

A QI Coach role involves:

• Coaching QI teams within directorates, meeting with the team regularly
• Deeper knowledge of improvement methods and tools

Their responsibilities are:

• Help engage people and teams in QI
• Support project teams to develop ideas and strategy, using QI tools, and advise on how to complete project documentation
• Support project teams in using QI methodology, including PDSA cycles and data over time
• Provide monthly update on team progress to sponsor
• Teach and explain use of QI tools and methods
• Attend supervision with QI lead

Contact us

Contact Us