Andrea Okoloekwe
QI Sponsor and Coach - Corporate
I started at ELFT in Sep 2010 as the Lead Pharmacist for Newham MH & CHS Services and now Deputy Chief Pharmacist for the Trust.
My journey in QI started from its inception at ELFT, I was part of the Wave 1 cohort and the QI project I worked on at the time was focusing on reducing the incidents of uncollected TTA on the inpatient wards at Newham following patient discharge. It was a successful project and some of the change ideas tested at the time are still in practice today.
A QI Sponsor role involves:
- A senior member of staff with close link to DMT
- Keep an eye on project progression, helping unblock barriers and championing the work
- Support DMTs in developing improvement priorities, and planning QI training
- Manage allocation of resource and effort to QI
- Accountable for project progression (not outcomes)
Their responsibilities are:
- Support formation of stable team at start of projects
- Scan the monthly progress reports from project leads
- Regular liaison with project leads (at least monthly, ideally face-to-face)
- Attend/chair monthly QI forum in directorate
- Champion successes and engage staff in QI
- Help unblock barriers faced by project teams
A QI Coach role involves:
- Coaching QI teams within directorates, meeting with the team regularly
- Deeper knowledge of improvement methods and tools
Their responsibilities are:
- Help engage people and teams in QI
- Support project teams to develop ideas and strategy, using QI tools, and advice on how to complete project documentation
- Support project teams in using QI methodology, including PDSA cycles and data over time
- Provide monthly updates on team progress to sponsor
- Teach and explain the use of QI tools and methods
- Attend supervision with QI lead
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