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Alison Muirhead

Support Time Recovery Worker

Alison joined ELFT as a Support Time Recovery Worker for the Bedford Crisis Team 5 years ago. There is an upcoming change of role, and she will be supporting the team and our clients as an Occupational Therapy technician. She has completed Pocket QI and the Improvement Leaders Programme. Alison has 33 years mental health experience.

A QI Coach role involves:

  • Coaching QI teams within directorates, meeting with the team regularly
  • Deeper knowledge of improvement methods and tools

Their responsibilities are:

  • Help engage people and teams in QI
  • Support project teams to develop ideas and strategy, using QI tools, and advise on how to complete project documentation
  • Support project teams in using QI methodology, including PDSA cycles and data over time
  • Provide monthly update on team progress to sponsor
  • Teach and explain use of QI tools and methods
  • Attend supervision with QI lead

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