This extensive article including a letter to the people of England tells of the quality of patient care, especially patient safety, above all other aims. The ability to engage, empower, and hear patients and carers at all times.
This article also tells of how to foster whole-heartedly the growth and development of all staff, including their ability and support to improve the processes in which they work. Embrace transparency unequivocally and everywhere, in the service of accountability, trust, and the growth of knowledge. It tells of other topics including leadership, training and capacity building as well as structures and regulation.
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