19 January 2023

A Service User’s perspective on QI

by Fiona Lord (Inequalities Improvement Advisor at ELFT) and Fabiha Tasnim (Service user)


This interview is with Fabiha Tasnim who is a service user in Newham. She reflects on her journey in becoming involved with QI and joining the Improvement Leaders Programme leading her own QI project. I caught up with her and asked her about her experience of QI from a service users’ perspective. If you are a service user and are reading this and are wondering about whether you would like to join a project – please contact the QI Team here.  



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