10 November 2021

Bedfordshire Community Health Services’ Improvement Journey: How Did They Do It?

by Nicola Ballingall, Senior Improvement Advisor

This 6-minute video is a sneak peek into Bedfordshire Community Health Services’ (BCHS) new QI Forum, which now forms part of the monthly managers’ meeting. Hear from Allison Jones (Deputy Director), Sarah O Hare (QI Coach), Carole Green (People Participation Lead) and Sharon Eplett (QI Coach) on how they have built the will and skill for improvement and the impact that it is having on staff and service users.


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