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People Participation

Engaging service users and carers in QI projects is critical since they are experts with lived experience of our services.

Over 10 years of its QI journey, ELFT has learnt how to better and more meaningfully involve service users and carers in quality improvement work, and how to move from occasional involvement through interviews, surveys, and focus groups to full involvement, from start to end of a QI project, as equal members of the team.

At ELFT we welcome service users and carers onto every training programme we run to ensure they can develop the skills to be actively involved in improvement work. To review our current training offers please click here

At ELFT we have a well-established People Participation department. Please don’t hesitate to contact the relevant People Participation Lead for your area.

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