Please note this event is open to all ELFT staff, service users and carers, and colleagues from partner organisations.

In advance of the session Bob has asked that you read the following papers:


Join us for a Measurement Masterclass with Robert Lloyd, Vice President, Institute for Healthcare Improvement (IHI) on Wednesday 17th October 2017

This hands-on workshop that provides you with a practical roadmap and walks you through the related milestones needed to build step-by-step a plan for quality measurement. Bob will give you tips for selecting measures, specifying operational definitions and building data collection plans.

You will be taught conceptual and statistical approaches to understanding variation in your data. You’ll see how to construct and interpret run charts as well as how to decide which control chart is most appropriate for your data.

Bob Lloyd will has been part of the lead training faculty at ELFT since our Quality Improvement programme launched in 2014. He has trained four waves of staff, service users and carers on Improvement Science in Action, and also our first cohort of QI coaches. He is with us in October as part of the annual IHI site visit to ELFT.