13 October 2017

Introducing our Service User and Carer QI Project Meeting Role Plays

In the lead up to the 2017 annual quality conference some of our service users and carers came together to plan an hour long conference breakout session. They developed a session that included information on getting involved with People Participation at ELFT. Also looking at opportunities, benefits and barriers for service users and carers involved in QI. At the centre of their presentation were two role plays in which positive and negative experiences of involvement in QI project team meetings were acted out.

The learning materials developed and performance given by all involved was very well received at the conference. The group went on to repeat the session for an audience of international visitors during the International Forum on Quality & Safety in Healthcare and they also picked up the Trust Chair’s Award for Project of the Year at the annual People Participation Awards.

The service user & carer team got back together recently to record these role plays for use as learning resources. Please find them below and see which one you think is a positive experience of involvement and which is not so positive…



You can find the whole service user & carer involvement conference session here>>

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    1 = poor | 5 = great
  • 12345
    1 = not useful at all | 5 = very useful


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