My experience of the Improvement Leaders’ Programme

Sheila Menzies (people participation lead for Beds and Luton) has eventually taken the plunge and joined the Improvement Leaders Programme this year and is “loving it”. Sheila is a well known intrinsic improver who works hard to ensure our service users are involved in improvement work. Through the ILP she feels she is gaining a deeper knowledge and learning tools that will enable her to do that even better as the data champion team member for the service user intiated project to reduce the time taken from prescription to receiving medications.