Newham Centre for Mental Health – Ideas to Improve Observation Practice

By Nichole Hendricks-Abulime (Mental Health Nurse) Morgan Duffield (Life Skills Recovery Worker), Omolara Makanjuola (Health Care Assistant) and Lucy Brewer (Improvement Advisor) 

When staff in Newham asked the question ‘what gets in the way of completing observations’, one of the reasons was that the acuity and unpredictability of the ward contributed to staff forgetting do complete observations. 

In this short 2-minute video, staff describe some of the ideas they are testing to address this issue and any challenges they have faced.