21 March 2024

QI in Action: A Ward Manager’s Journey through the Improvement Leaders Programme

By Sarah Khin (Jade PICU Ward Manager) and Chloe Preston (Improvement Advisor) 

In this 3-minute interview, learn about a ward manager’s journey through the Improvement Leaders Programme (ILP). See how it enhanced their understanding of Quality Improvement principles, influenced their daily practices, and led to positive changes on their ward. 


Figure 1: Jade PICU Ward Manager, Sarah, and Matron, James, at the Improvement Leaders Programme


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