Recent visit from the IHI
Early in October we were delighted to welcome colleagues from the Institute for Healthcare Improvement (IHI) back to the Trust.
The IHI are our partners in this quality improvement journey, and Derek Feeley, Robert Lloyd and Pedro Delgado offer us strategic guidance and support for QI on a regular basis.
On 5-7 October they met with a wide range of staff, service users and carers from across all Directorates, and also with our Executive and Non-Executive directors, directorate management teams, Governors and Commissioners.
They visited many of the localities across East London, meeting with QI project teams to learn about the improvement work that is progressing and help people to think about overcoming the QI challenges they face.
At the end of their visit they left us their thoughts on camera…
| [wpvideo epwZWrOJ w=320] | Derek talks about the importance of leadership in QI |
| [wpvideo 3xa9ADfv w=320] | Bob Lloyd shares how we are developing capability for QI across the Trust |
| [wpvideo BUc1Zlpq w=320] | Pedro helps us to think about how to continually build the will for QI |
