The QMS Framework outlined in this paper focuses on the design of an organisation management system and how it can enable the delivery of the highest quality care. It provides an approach that can build on work already underway within an organisation and can be used at local team, directorate, organisational or national level and could be applied in clinical or nonclinical settings. It can support organisations to consider how to effectively begin to embed a sustainable operating system to lead and manage for quality.
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