Don Goldmann: How do you use a driver diagram?

If you’re embarking on an improvement project, it’s common to want to start testing changes right away. You have an aim, and you want to achieve it! But how do you know the change you are making will help you achieve your aim?

A driver diagram, explains Don Goldmann, MD, IHI’s Chief Medical and Scientific officer, is a “simple, visual, somewhat intuitive display to help you understand where you’re going with your work.” Goldmann’s latest Open School Short explains the purpose and value of a driver diagram — a tool that can help you with anything from losing weight to protecting your patients from infection