We have attached a PowerPoint presentation with everything you need to do this including some pointers in the notes section. This is also provided as a PDF handout so you can print out and refer to during the exercise. Your QI Coach can help you facilitate this.
Click on the image to access ImproveWell instructions
Collect the Good Day Measure for at least 4 weeks before the next learning set. Continue to collect thereafter.
Here are five things you need to do to be ready to collect the Good Day Measure:
Inform the QI team who your project lead, Data Champion and Team/Service leader is. They will be able be given permissions and instructions to set the time of daily notifications, set bespoke surveys and download team data and responses.
Discuss with your team and assure them this will help them identify things that work well and areas for improvement and that their responses to the Good Day Measure are anonymous.
Get everyone to download the ImproveWell app on their personal or work phone or tablet (Android or iOS) from their app store or through https://www.improvewell.com/. Download and sign-up instructions attached. A unique team code for your team will be sent in a follow-up email today.
For the first few weeks, have a process for encouraging people to complete the Good Day Measure.
Create brief regular 10 minute slots (weekly if possible) to look at the data and group the ‘Mostly Yes’ and ‘Mostly No’ responses into themes by printing the responses and using Affinity Diagram exercise to group them.
This will be sent by the QI Team through the ImproveWell app as a survey on 16th July. People will get a notification on their phones when it the survey goes live. The survey will be open until 31st July. Your Data Champion and Team/Service Lead will be able to access the results and share with the team. Once identified to the QI Team, they will be sent further information and support to use enhanced features of the ImproveWell platform.
Here are three things you need to do to be ready to collect the Good Day Measure:
Discuss with your team and assure them this will help them identify things that work well and areas for improvement and that their responses to the Pulse Survey are anonymous.
Come up with a process for encouraging people to complete the Pulse Survey.
Arrange a time for the Project Team to look at the responses together and how to share with the rest of the team.
Register your project on Life QI
To help identify you project, please start the title of the project with “Enjoying Work –“ Your QI coach can help you with this.
Come up with an Aim
Use all the above to come up with or refine the aim of your project. Record on Life QI. Use your QI coach to help with this too.
Develop a Driver Diagram
Use all the above to develop a Driver Diagram for your project. Use your QI coach to help and record on Life QI.
Use the Readiness Radar
As a project team, use the Readiness Radar to do a self-assessment of the conditions for giving you the best chance of success. Where you score low, come up with some ideas of how to improve. Access the Readiness Radar tool here>> Please ask your QI Coach or QI Sponsor to help with this.
Next Learning Set
Please arrange for 1-3 people from your team to attend the next learning set.
Date & Time: 07/08/2018 12pm-2pm
Location: Hightown Community Sports & Arts Centre, Concorde Street, Luton LU2 0JD
Lunch: Will be provided.
Travel Expenses: Travel expenses will be reimbursed using the standard Expenses Claim from using the QI Team Budget.
If your service already uses the online trips platform for train tickets, drop us an email and we will give you the budget code to use.
We look forward to seeing you in August in Luton, hearing you share your stories from the constructive discussions you are going to have with your teams and working together to get to testing some of their ideas. We will put together the ‘must-dos’ we developed today and share them at the next learning set.
Finally, when times get hard and you need a pick-me-up that reminds you why this is important, have a look at the symbols you created of what it will be like ‘when’ everyone can have a good day at work everyday – See your creative representations of ‘Why this matters’ in this short video
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