Improvement Tip: ‘Quality’ is Not a Department

This fascinating article was written by Robert Lloyd, Executive Director of Performance Improvement at the Institute for Healthcare Improvement, offers some tips for improving quality within your organization.

This article quotes: If your hospital, medical practice, or health system has a Quality Improvement Department, congratulations. If the general assumption is that this is the place where quality improvement resides and is performed, however, you’ve got work to do. Quality is not a program or a project; it isn’t the responsibility of one individual or even those assigned to the Quality Department.

Please click on the image to the left to read more.