Improving Access in City and Hackney Adult Mental Health
This projected was presented at the 2017 Annual QI Conference during the world cafe session.
The project initially focused on reducing waiting times, so that: 95% of patients to be given an appointment for face-to-face contact with any HCP within non-specialist services in City & Hackney within 28 days by April 2017. We are now focusing our testing on reducing DNAs, so that: • We reduce 1st appointment DNAs of referrals to CHAMHRAS to 20% by September 2017
