Improving the Experience of the Psychology Referral Pathway for Service Users & Team Members in the North Bedford CMHT

Project aim: To increase the number of client case enquiries to psychology by 50% in 9 months.

SRP aim: To assess the team’s experience of using the new psychology consultation slot.

Why this is important: High levels of referral rate in the CMHT with insufficient resource (capacity) to respond to the level of demand.

Main achievement of this project: obtaining ideas from CMHT staff about how they would like the new psychology consultation slot to look so as to design it in the most helpful way; then 3 months later carrying out a focus group to obtain detailed feedback on how they have found using the consultation slot.

Learn more on the poster