Skip to main content

The Patient Experience Book

This book is for people with designated responsibility for improving patient experience – both as providers of services and as commissioners. It isintended to give you the evidence you need to influence others, both at management/board level and team level, to focus on improving patient experience.

Please click on the image to open the book.

Follow QI on social media

To keep up to date on the latest concerning QI at ELFT, follow us on our socials.

A group of diverse people posing together, cartoon style, flat colors, simple background