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Business Case for QITags
James Dilling, John Noseworthy, Michael Harper Jr, Stephen SwensenValue Creation Systems
The authors present Mayo Clinic’s Value Creation System, a coherent systems engineering approach to delivering a single high-value practice. There are 4 tightly linked, interdependent phases of the system: alignment, discovery, managed diffusion, and measurement. The methodology is described and examples of the results to date are presented. The Value Creation System has been demonstrated to improve the quality of patient care while reducing costs and increasing productivity.