You can find some helpful resources to support your QI journey by accessing the links below.
Incident Reporting and Patient Safety
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Essentials of Patient Safety
Human Error: Models and Management
To Err is Human: Building a Safer Health System
The Strategy That Will Fix Health Care
Organising For Quality
Culture and Behaviour in the English National Health Service
Learning to use Patient Stories
Effective Networks for Improvement
Does Improving Quality Save Money?
Could Quality Be Cheaper
A focus on ‘ Always Events’
Increasing Efficiency and Enhancing Value in Health Care
Building a Culture of Candour
Being Open – Saying Sorry When Things Go Wrong
Achieving Excellence – The Quality Delivery Plan for the NHS in Wales
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