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ELFT QI Coach Community Seminars 2024/2025

Posted: 26 July 2024 All QI Coaches at ELFT are invited to attend 3 annual QI Coach Community Seminars. These sessions form part of their continuous professional development and support the coaching network to learn and develop together. All seminar dates are below and have been sent to QI Coach diaries. Dates for 2025 will be confirmed in due... Read More
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Improving Communication Between GPs and Community Health Services in Tower Hamlets

Posted: 24 July 2024   When Dr Alex Harborne joined Tower Hamlets Community Health Services (CHS) as Clinical Director in 2022, she heard the same story from every team she met: a tangible disconnect between primary care and CHS, and a high proportion of rejected referrals. She decided to start a quality improvement (QI) project to address this complex... Read More
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Vernanda Julien

Posted: 9 July 2024 Vernanda holds an MSc in Medical Parasitology from The London School of Hygiene and Tropical Medicine, however, she was first introduced to QI, while working as a healthcare assistant in acute inpatient mental health settings. Vernanda has led and coached a variety of QI projects throughout her career. She previously worked as a Physical Health... Read More
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Haseeb Abbasi

Posted: 9 July 2024 Haseeb previously worked in Openreach as a Telecoms engineer, installing and repairing broadband and telephone services, working in various environments from underground to overhead. He then progressed onto a project management role, managing a variety of projects over four years across the organisation. Outside of work, Haseeb loves travelling, having visited more than 15 different countries... Read More
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Miles Tringham – City & Hackney and Bedfordshire & Luton Mental Health (Crisis)

Posted: 8 July 2024 Since joining in 2018, Miles has worked across the Trust’s footprint, in Bedford, Luton, and East London. Much of that time was spent in the People Participation Team, where Miles could apply his lived experience in mental health, to help improve services throughout Luton inpatient, community, and crisis pathway services. Miles was privileged to support... Read More
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Coaching QI in the Path to Recovery Service

Posted: 2 July 2024     Sean Stone, Recovery Worker and Quality Improvement (QI) Coach for Addictions Specialist Service, talks about his experiences of coaching quality improvement projects in the Path 2 Recovery (P2R) service in Bedfordshire.     What was it like transitioning from being a coach in an inpatient team to a community team? Prior to joining... Read More
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Posted: 1 July 2024 Read about how Yeovil Hospital improved flow through their system by developing rituals and routines using design science.
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Posted: 1 July 2024 The Health Foundation have published their latest research into how patterns of ill health vary between different levels of social deprivation. They explore how this will unfold between now and 2040, predicting that 80% of major illnesses in working age adults will be within the 50% most deprived areas.
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Increasing Referrals from Newham Borough to the East London Eating Disorder (ED) Service

Posted: 27 June 2024 By: Brian Sreenan (Consultant Psychological Lead) and Lucy Brewer (Senior Improvement Advisor) The aim of this quality improvement project is to address the disparity in eating disorder referrals in East London. Notably, Newham, has particularly low referrals compared to Tower Hamlets and Hackney. Since starting this project, the team have seen a monthly average increase... Read More
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SMI Project shortlisted for HSJ Patient Safety Award

Posted: 25 June 2024 A quality improvement team based in Luton have been shortlisted for a prestigious HSJ patient safety award, in the category of Improving Health Outcomes for Minority Ethnic Communities. The team have increased engagement of Black, Asian and Minority Ethnic service users with severe mental illness (SMI) in their physical health checks by 40%, over a... Read More
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