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Lockdown Beginnings

Posted: 29 May 2020 By Daisy Maradzika, Improvement Advisor Starting a new job always brings about mixed emotions, with a few sleepless hours and possibly a loss of appetite. However, we have all been there and have emerged unscathed, so I knew all would be well. The lock-down had been announced a few weeks before I was due to... Read More

Experiences of starting a job at the NHS from the most southerly tip of Africa

Posted: 28 May 2020 By Doranne McDonald, Improvement Advisor It is commonly agreed amongst mental health professionals that some of life’s biggest stressors include, moving to a different country, moving to a new house, and starting a new job. Contemplating even one of these major life transitions is enough to aggravate one’s stress level significantly. Having been in the process of doing all three of the above since... Read More

Community Health Services Start ‘Shaping Their Future’

Posted: 27 May 2020 By Carlos Santos and Susan Alfred, Improvement Advisors Newham, Tower Hamlets and Bedfordshire Community Health Services (CHS) held their introductory ‘Shaping Our Future’ workshop, co-facilitated by members of the ‘quality improvement’, ‘performance’ and ‘people participation’ teams. The virtual workshop was held on Thursday 14th May via Webex, with high energy and eager participation from all... Read More

Basic guide for creating a good Powerpoint presentation

Posted: 22 May 2020 Please use this basic guide produced by the Quality Improvement Team to guide you on creating a good visual presentation.

COVID-19 : Improving Home Working

Posted: 21 May 2020

Improving Patient Self Management Information

Posted: 20 May 2020 Susan Wilkins from the ELFT Community Health Bedfordshire directorate talks about her team’s QI project focused on Improving patient self management information earlier in the CFS pathway.

Using Microsoft Teams Effectively

Posted: 19 May 2020 By Forid Alom, Head of Improvement Analytics Since Microsoft Teams was made available to the whole NHS through NHS Digital, we have seen a massive upsurge of teams adopting the platform for collaborative working. As we transition into this new era, we face new challenges. How do we use the platform effectively to manage communications within... Read More

Virtual Carers’ Event

Posted: 18 May 2020 Applause for the Forensic Service The Forensic directorate are delighted to have started hosting virtual carers’ events using a virtual video conferencing platform. Carers had been anxious to hear how staff were managing the COVID19 outbreak and what impact it had had on the care for their loved ones. There have been two online events... Read More

Introducing the ELFT Working Well Handy Guide

Posted: 13 May 2020   The Working Well Handy Guide has been developed to provide a practical bite-sized resource to help support individuals and teams build satisfaction and wellbeing using a Quality Improvement (QI) approach.   This is an ELFT resource that takes learning we have gained from supporting over 40 Enjoying Work project teams over the past 4 years.... Read More

Satwinder Kaur

Posted: 11 May 2020 Satwinder is a QI coach A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advise on how to complete project... Read More


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