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Ep3 Role of the Board | Celebrating 10 years of QI at ELFT

Posted: 21 February 2024 Explore the role of the board in leading improvement. Consider how to help a board see the relevance and need for quality improvement and delve into the transition that a board needs to make as it evolves to adopt an improvement approach. Examine what has enabled the ELFT board to retain an improvement mindset and... Read More

Pursuing Equity Event

Posted: 20 February 2024 Who is this event for? ELFT Staff, service users and carers How do I sign up for the event? Using the form at the bottom of the page Date and time 30th April 2:00-4:30 Venue Central London TBC Join us for a special event to discuss and learn about equity in healthcare. We are fortunate... Read More

A collaborative approach to reducing inpatient bed occupancy in Bedfordshire & Luton

Posted: 7 February 2024 By Lucy Brewer (Senior Improvement Advisor) Bedfordshire and Luton Adult Mental Health provide a wide range of community and inpatient services across these areas. These services include crisis teams, community mental health teams (CMHTs), and inpatient mental health wards. As with many services across the country, the impact of the Covid-19 pandemic saw an increase... Read More

Co-production lies at the heart of our improvement work

Posted: 7 February 2024 At East London NHS Foundation Trust (ELFT), we believe in the power of co-production. We understand that the key to successful improvement work lies in the hands of those who use our services, in addition it is 2.8 times more likely that an aim will succeed if there is Big I* service user involvement (Kostel... Read More

Using Quality Improvement to tackle environmental sustainability

Posted: 7 February 2024 By Sarah McAllister – Senior Improvement Advisor East London NHS Foundation Trust (ELFT) aims to reduce direct greenhouse gas emissions by 40% by 2025 and indirect emissions by 40% by 2036. This ambitious aim is being supported through a programme of work that uses quality improvement (QI) methods to understand our problem, develop a change... Read More

Ep 2 | Role of executive leadership in adopting improvement | Celebrating 10 years of QI at ELFT

Posted: 7 February 2024 Discover how adopting Quality Improvement impacts on the day-to-day behaviours and work practices of an executive and delve into the leadership behaviours that support improvement. Join a discussion featuring Dr Amar Shah, Chief Quality Officer at ELFT, Pedro Delgado, Vice President at the Institute for Healthcare Improvement, Kevin Cleary, formerly Chief Medical Officer at ELFT,... Read More

Understanding and improving the recruitment process

Posted: 6 February 2024 By Edmund Glynn, Senior Improvement Advisor for ICS ELFT is committed to developing a process for recruiting new staff that is smooth, fast and efficient. Delays in a recruitment episode risk frustrating managers and applicants alike. The recruitment team at ELFT have known this more than anyone, and work extremely hard to make the process... Read More

Patient safety – adopting a learning and improving approach

Posted: 5 February 2024 By Auzewell Chitewe, Associate Director of Quality Improvement Over the past year, the Director of Patient Safety, the Risk and Governance Team, the Legal team, nursing and medical leaders, adult mental health services in Bedfordshire & Luton, as well as the Associate Director of Quality Improvement, have been deploying quality improvement (QI) methods to enhance... Read More

Improving Value: Cost and Waste Reduction through Quality Improvement Initiatives

Posted: 5 February 2024 By Katherine Brittin, Associate Director of Quality Improvement Improving value for the community we serve is one of the Trust’s strategic objectives. There are many efforts around the Trust that use QI methods to reduce waste in the system. To help teams to work through how they can reduce and avoid unnecessary costs through improvement... Read More

Improving observation practice and therapeutic engagement across inpatient wards at ELFT – The opportunity of using Quality Improvement at Scale

Posted: 5 February 2024 Providing a safe and therapeutically engaging environment is one of the core components that support service users’ recovery on inpatient mental health wards. Although observations of service users by staff are important in helping achieve this, without meaningful interaction they can be reduced to a form of surveillance which can hinder recovery. Observations should be... Read More


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