Discharge counselling: improving patient support by the Newham Pharmacy team

Service users were being discharged by the Newham Centre for Mental Health without receiving discharged counselling from the pharmacy team. A project was then launched to tackle this issue, with an aim of increasing discharge counselling rate from 0% to 50%. Find out how the team managed to achieve this aim and what they are doing to sustain this improvement.

If you are part of ELFT and want to learn more about this project, please access LIfe Qi – Project Code 104233