Bedfordshire Wellbeing Service (BWS): Improving access for service users with long covid

By Sue Harry, Mental Health Nurse and David Walter, Clinical Lead – Bedfordshire Wellbeing Service (BWS)
Lucy Brewer, Improvement Advisor

In this short 3-minute video, you can hear how BWS used QI methodology to understand what prevented people being referred into their service, and what change ideas they tested. They reflect on their journey and what they have learnt through the process.