QI Wrapped: Community Health Services London

 16th December 2024

Written by Clarissa Sørlie (Improvement Advisor)

Every December, music streaming service Spotify releases a personalised summary for every listener based on their listening habits over the past year. We’ve pinched this idea with pride and summarised the impact of quality improvement (QI) work in ELFT’s London-based Community Health Services (CHS) in 2024.

This year, teams from across CHS London have used QI to tackle what matters to them and their service users, with outstanding results. Teams have worked hard to improve equity and access to their services, involve service users and carers, improve patient safety, strengthen partnership working and promote staff wellbeing.

Image 1. Top ‘Genres’ of QI projects in CHS London

Tower Hamlets Highlights

Image 2. Tower Hamlets Highlights

Read more about Tower Hamlets QI projects:

• Promoting self-management for Tower Hamlets residents with diabetes, and watch their video at this link
• Improving Access to Podiatry for Homeless People in Tower Hamlets
• Improving Identification of Informal Carers in Tower Hamlets
• The ABCs of Improving Communication with GPs, you can also watch their video at this link
• Improving Pelvic Floor Health for Bengali Women in Tower Hamlets
• Q&A with deputy director Petra Nittel

To learn more about Tower Hamlets CHS, visit their I’m a GP in Tower Hamlets webpage or listen to their podcast

Newham CHS Highlights

Image 3. Newham Highlights

Read more about Newham QI projects:

• Re-using walking aids in Musculoskeletal Physiotherapy, read more in the British Journal of Healthcare Management
• Using Flow Charting to Improve Access to Community Therapies in Newham
• Reducing Falls on Sally Sherman Ward, and watch their video here
• ‘Right Dressing, Right Time’
• Using a driver diagram to support reduction in waiting times for Newham Foot Health Service
• Reducing waiting lists in the Newham Community Adult Diabetes service

We’re looking forward to sharing more stories in 2025 of the ongoing improvement work in CHS London as it grows and evolves. Watch this space!

Graphics in this article were created using a free template from SlideChef